Guest User
January 16, 2025
My wife and I, and another couple of friends, stayed here in January 2025 and had an absolutely great experience. We stayed in the over water bungalows. They were fantastic. We couldn't get to all of the restaurants, but for dinners we did Dine at the JamRock, the Pearl, Roberts Flame, the KA teppanyaki, and the Platinum Restaurant, all where fantastic, delicious food, and great service, they put on a very good show at the KA, definitely a must. Had lunch at various other spots, and I never had a bad meal anywhere. The bars where all great, very friendly bar tenders, are absolute favorites where Ally(trouble) and Delhard at the Euphoria swim up bar, Chris and Jessica at the Oasis Swim up barm, Dante who we saw all over the place was great, and Riccardo up in the sports bar was second to none on making old fashions. For the Platnium upgrade, for us, we loved it. The Platnium Club Manager Sakeyar (Ms Dixon) is now part of our Family, she goes above and beyond to make you feel at home. As far as the Butler service, we had Jermaine,Kade, and Evon. Navaudo, who was another butler, we didn't have him, was right there with the 3 we did have. They, too, are now part of our family, absolutely went above and beyond anything we expected, and those 4 and Ms Dixon have left an ever lasting impact in our lives that we will never forget. Chevauna, who checked us in and out, was also so nice and helpful during that process. I don't think there was a single bad experience while we were there or met someone who was even a little bit rude. They were always doing different things to keep you entertained, I think there was always something there for every guests, the beaches were groomed every morning. The pools were a little chilly but not unbearable by any means. The ocean was warm, and it got warmer at night when the tide came in. A suggestion for people to travel there is to take a lot of $5 & $10 bills for tipping. They also love getting $2 bills from the states. We will without a dought be going back to this resort in the future. Wasn't overly packed, but we still made plenty of friends and a load of memories that will never be forgotten.