Quality Inn & Suites Downtown

I have one big pet peeve, and one thing I wish more hotels did, and I will say this Quality Inn checks those two boxes - in a good way, plus it has a lot of other good things going for it! First, the pet peeve: Safe fees! I hate them with a passion. It's just a way for hotels to nickle and dime people out of a few dollars. The vast majority will reverse their safe fee if you ask at check out, but it's a fee that shouldn't be charged in the first place. This Quality Inn has safes, and they do not charge for them. Thank you very much! What do I wish more hotels did? Put a receipt at or under my door so I don't have to ask at the front desk at checkout and wait for one to print at a time when I'm likely in a hurry to leave. Guess what? This Quality Inn is one of the few hotels I've stayed at at this price point to put a receipt at the door. It's some extra work for hotel staff, so I never mark a hotel down for it in my reviews, unless their printing process is very slow or it's hard to find someone at the front desk. So, this Quality Inn earns bonus points from me for this small detail. And, there was someone at the front desk when I turned my key in, too. All the better! So what else does this hotel have going for it? No funky hallway smells that I detected. My room was clean, plenty of space, and had a fridge and microwave that weren't listed on the Choice Hotels website. I appreciate having those items! Plus, the bed was comfortable, and the shower was hot with good pressure. It's also competitively priced with other nearby hotels that don't get as high of a rating online. Only two very minor cons to mention. First, while the Internet speed was good, there were a couple times I lost connection. Thankfully, it did work most of the evening I was there. And second, it's very common for hotels to charge refundable deposits, and their $50 charge for this is pretty typical. What was unusual, however, is that it showed up in my total when I signed at check in. It was not on my receipt the next day, so I think all is well in that department. As long as that charge does not stay on my account, I wouldn't call that a con, but more so a different business practice compared to what I'm used to seeing at the other many hotels I stay at around the U.S. Most will charge your card the deposit if something comes up, but it won't show in your total at check in. But again, the pros here far, far outweigh any minor cons I mentioned. If I'm back in Green Bay again in the future, I will check here first. It's one of the few Quality Inns I have stayed at that actually lives up to its namesake!

Satisfactory accommodations, property is a maze. Need better elevator.

Not what the pictures on online said