Holiday Inn Darlington - North A1M, Jct.59

The room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, "Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying "Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of racism to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there.

The hotel was exceptionally clean and the staff were very helpful. Breakfast was good and we were able to take our dog for a small additional fee. We will return.

The rooms are like a throw back in time. Dull headache lighting. No chargers by the bed. Feels very much like a basic truck stop.

a stop over night return from Scotland , full coach load for dinner they had some problems on that night with staff had no idea what was happening lot of confusion , bar was overwhelmed in food orders ,when food was ready they had no idea what tables was what. over all good night sleep very good bathroom and beds

This hotel is very conveniently located just off the A1 and ideal for where I was travelling to and from. Room was very good, with all needed for a short stay, comfortable bed and quiet surroundings. I was particularly impressed with and deeply grateful to the restaurant/bar staff who said it would be no problem to get me a sandwich or cold food later than the official restaurant closing time if I was unavoidably delayed at an evening meeting. They couldn't have been more helpful as I had been told at reception that no food at all was available after 9.15 last orders. I would stay here again.

Nice room Overall pretty good- room was decent size, clean, beds were comfy and breakfast was nice- the only thing that let it down a tad was the booking was for 3 people and yet there was only 2 of everything (water glass, mugs, tea bags etc).