PLAZA INN Graz

Modern clean good hotel, good breakfast.

Great value for the €€, steps away from Graz Messe & Ostbahnhof.

A Place Mismanaged by Arrogance and Ignorance — A Serious Red Flag This hotel is a clear example of what happens when unqualified individuals are put in positions they have no training or temperament for. Instead of hospitality, what greets you here is pride, arrogance, and a complete disregard for basic human decency. The management lacks not just competence but character — a dangerous combination in a business meant to serve people. One staff member in particular, Alexander, stands out for all the wrong reasons. Her behavior is disgraceful — displaying zero professionalism, zero attention to guest needs, and an attitude soaked in arrogance and racial bias. If Austria is facing social or cultural tensions today, it's because of individuals like her who carry deep prejudice behind a fake smile of service. This is not just bad service — it's a red flag. A warning. This hotel should be under serious scrutiny, and the people in charge replaced with trained professionals who actually understand what hospitality and human respect mean. Avoid this place if you value dignity and proper treatment. There are better-run establishments where guests are not treated with disdain by those who clearly shouldn't be in this industry.