Mercure Thurrock Stifford Hall
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1 night
1 room, 2 adults, 0 children
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Mercure Thurrock Stifford Hall
High Rd, Grays, Essex, RM16 5UE, United Kingdom
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Last booked 7 hrs ago






Amenities
Golf course
Private parking
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Business center
All amenities
Property Description
The Mercure Thurrock Stifford Hall is a 1700s building with a modern makeover. The hotel retains many stunning original features, like stained glass windows, adding to its charm. Its a licensed wedding venue with six acres of land and a purpose-built gazebo for outdoor ceremonies. The Port of Tilbury is close, ideal for guests going on a cruise via the terminal. Many attractions and landmarks are nearby, including Lakeside Shopping Centre, Aqua Park Lakeside, Belhus Woods Country Park and Coalhouse Fort.
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8.2/10
Really nice hotel. Nice staff.
All 98 reviews
Surroundings
Metro: Upminster Bridge
(15.1 km)
Metro: Hornchurch
(15.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Classic Room With 2 Single Beds
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Towels
Toothbrushes
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8
Classic Room With Double Bed
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Towels
Toothbrushes
Check Availability

12
Privilege Room With Double Bed
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Towels
Garden view
Check Availability

8
Standard Room With Double Bed
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Towels
Toothbrushes
Check Availability

7
Classic Room, 1 Double Bed, Accessible
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Towels
Toothbrushes
Check Availability
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Guest Reviews
8.2/10
Very Good
98 reviews
- Cleanliness8.2
- Amenities8.2
- Location8.2
- Service8.2
Average for similar properties in Grays

Review summary
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Accommodation and Cleanliness: Rooms are described as spacious, comfortable, and well-maintained, with particular emphasis on the quality of bedding and overall cleanliness. Guests often mention the hotel's clean environment and the pleasant atmosphere of the premises.

Tiffany20.x
June 30, 2025
Really nice hotel. Nice staff.

Justine32
October 30, 2023
Lovely hotel. Staff are so friendly, helpful and always smiling. Food here is amazing and great value for money. Hotel is in a fantastic location and again a great price. Room is a good size and beat part the bed is so comfortable. Highly recommend.

jamienH3510XE
July 4, 2025

The whole staff here is so welcoming, professional and worth a great energy, all of which digest they enjoy working here. After a four and a half hour drive, Monica on the front desk was simply lovely, and engaged with all guests in the same upbeat, helpful and positive manner. She was "on it" with all aspects of guest care and a real credit to the hotel. The team in the bar and restaurant were equally lovely. The evening meals were very well prepared and presented, however, if I were to have one niggle it would be that breakfast wasn't particularly well run. The continental breakfast area always looked untidy and poorly stocked each morning, so not a one off.

dean S
July 1, 2025

I would like to thank wojciech for a lovely experience at this hotel very polite always on hand a credit to the hotel. Keep up the good work

Guest User
June 12, 2025

Stifford Hall hosted our business annual kick-off meeting for the second year in a row. The staff had a truly lovely time, and the entire day ran seamlessly thanks to Jo & Sam (The events co-ordinators) exceptional efforts. The whole team worked incredibly hard to make sure everything was perfect - from making sure all the tables etc were set up in the meeting room as to how we had requested, to the outstanding food at dinner, which everyone thoroughly enjoyed. We truly appreciated how attentively all our requests were handled and how smoothly the event was managed from start to finish. Our staff travel from all over the UK so having a location close to London was perfect and rooms onsite so that many of them could stay makes it the perfect venue. We would not hesitate to re-book for a third year as they make the organising so less stressful for us and our staff love it there! Special shout out to Joanne for her fabulous organising and Amanda who managed the evening staff and helped make the day run like clockwork.

k s
June 11, 2025

My son and now daughter in law held their wedding here last Saturday. The hotel was very quiet and the room was clean apart from the bathroom and air conditioning unit which isn't down to the housekeeping team. The situation down and buffet food was delicious and the serving staff were wonderful. In fact all the staff were amazing. Thank you to the wedding coordinator who went above and beyond.

HannahRST
June 7, 2025

Booked dinner for a birthday , restaurant was almost empty but that’s fine . The staff are this hotels biggest asset , it’s not palatial , the decor is a bit tired , it’s quirky with a library full of old books , but it delivers great service and charm in spades . We had a whole Camembert each for a starter with rustic bread and it was delicious , it would have been fine to share . Main course was so nicely presented , the chef obviously takes great pride in their work . I had the lamb , it was delicious . Dessert was a deconstructed lemon meringue , I wasn’t convinced to start but it was a triumph . We both delighted in the fact commercial radio was playing , so between courses we had the news and the weather , this just adds to the quirkiness , you almost feel like family . The grounds are just lovely . If someone spent a ton of money this could be a fabulous hotel but I think it might lose its delightful soul . Biggest congratulations to the wonderful team , they really looked and acted like they love their jobs .

Motherofthebrid... M
June 1, 2025

This is a very understated hotel but has the most remarkable, helpful staff ever. Deana, Monika and Amanda gave us a most warm welcome and nothing was too much bother. They were all warm and friendly. The rooms are clean with large fluffy towels and the shower had good hot water. There were added small touches of two bottles of water per person by the bed - still and sparkling - which is always a bonus for us. The reasonable price we paid included breakfast served at the table, which was hot and tasty. The party we were attending had the most amazing food and attentive bar staff. Tables were constantly cleared and nothing was too much bother. I would certainly consider this place for a family party in the future.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, £3.00 (approx. PHP 230.90) Daily. Reservation not needed.
Private parking
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Luggage storage
Languages Spoken
English
Food & Drink
Bar
Room service
Health & Wellness
Mountain biking
Off-site
Sailing
Off-site
Golf course
Off-site
Public Areas
No smoking in public areas
Garden
Smoking area
PA and sound system
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Accessibility
Braille signs
Accessible rooms available
Safety & Security
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1839
- Renovated: 2007
- Number of Rooms: 97
The Mercure Thurrock Stifford Hall is a 1700s building with a modern makeover. The hotel retains many stunning original features, like stained glass windows, adding to its charm. Its a licensed wedding venue with six acres of land and a purpose-built gazebo for outdoor ceremonies. The Port of Tilbury is close, ideal for guests going on a cruise via the terminal. Many attractions and landmarks are nearby, including Lakeside Shopping Centre, Aqua Park Lakeside, Belhus Woods Country Park and Coalhouse Fort.
Frequently Asked Questions
What is the cancellation policy for Mercure Thurrock Stifford Hall?
The cancellation policy for Mercure Thurrock Stifford Hall varies depending on the type of room and booking conditions.What is the cancellation policy for Mercure Thurrock Stifford Hall?
What are the check-in and check-out times at Mercure Thurrock Stifford Hall?
Standard check-in time at Mercure Thurrock Stifford Hall is 14:00 and check-out time is 11:00.What are the check-in and check-out times at Mercure Thurrock Stifford Hall?
Does Mercure Thurrock Stifford Hall provide breakfast?
Yes, Breakfast is offered at Mercure Thurrock Stifford Hall. Breakfast option(s): Western. Does Mercure Thurrock Stifford Hall provide breakfast?
Can I bring my pet inside the Mercure Thurrock Stifford Hall?
As much as we love pets, unfortunately, we are unable to accommodate them in Mercure Thurrock Stifford Hall.Can I bring my pet inside the Mercure Thurrock Stifford Hall?
How far is the Mercure Thurrock Stifford Hall from the closest airport?
The closest airport is London City Airport, and it is about 27 mins from hotel by car (25.6 km).How far is the Mercure Thurrock Stifford Hall from the closest airport?
About This Property
Nearest Airport | London City Airport |
---|---|
Distance to Airport | 25.64KM |
Nearest Train Station | Upminster |
Distance to Train Station | 17.03KM |
Nearest Subway Station | Upminster Bridge |
Distance to Subway Station | 15.13KM |
Average Price From | PHP8218 |
Hotel Star Rating | 3 |