To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.5
Cleanliness4.3
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All reviews(41)
Positive reviews(12)
Negative reviews(2)
JumpingJeeper
1 King Bed, Non-Smoking, High Speed Net, Coffee Maker, Microwave and Refrigerator, Hairdryer, Iron
Stayed in Mar 2023
Business travelers
14 review
4.2/5
Very Good
Posted on May 17, 2023
Pretty much your only option in Gray, LA.
That's without actually going into Houma.
Great people they even bake fresh cookies every night..
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 20, 2024
My room's A/C did not work, the staff went out of their way to remedy the problem immediately. They were kind, courteous, understanding and set me up within 15-20 minutes in a room with a working A/C. Best Western made sure I had accommodations in time to get ready for a party that I needed to attend to.
Pioneer364419
Stayed in May 2024
Family
1.0/5
Posted on Jun 4, 2024
Do not stay here. They charged us for smoking in room $250.00. We are smokers but we went outside to smoke. They even saw us going out to smoke. Are they trying to make more money? Fraud! They don't want to refund our money. Don't take the chance.
Response from Property: Dear Guest, Here at Best Western Houma we take pride in maintaining our building as a smoke free environment for our guests. When a guest decides to smoke in a room, since our hotel is 100% NON smoking, this is not an issue that can not be mistaken for anything else and we are not charging people based off of an assumption. Rooms are inspected by not just housekeepers, but a housekeeping manager and the general manager as well to prevent any mistakes in situations like this.
Guest User
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Sep 5, 2023
Clean room, convenient location, friendly staff ... fresh breakfast. We'll stay again. Lot felt safe and its location was close to the family we were visiting. Kids were happy and probably ate 4 lbs of bacon!
Guest User
Stayed in Jul 2023
Business travelers
5.0/5
Outstanding
Posted on Aug 27, 2023
Stayed in hotel several times, excellent staff cold ac and wonderful staff, breakfast was perfect, I highly recommend anyone to stay in this hotel. Can’t beat the value nor the comfort of the rooms. Can’t be beat
Guest User
Stayed in May 2023
Business travelers
5.0/5
Outstanding
Posted on Jun 8, 2023
the staff is extremely helpful and friendly, we will stay here again. the beds are comfortable, the shower was slick though. make sure to ask for to ask for your military discount the pool was clean good location for the hotel breakfast was good
Guest User
Stayed in Dec 2022
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
Very nice hotel. Nice staff. The rooms nice and clean. Nice amenities. Convenient location. Pool was nice. We went there to visit family. Best Western brand never fails me. My favorite thing from this hotel love love the pillows I wanted those pillows my mom and I lol.
Guest User
Stayed in Mar 2024
Other
2.0/5
Posted on Apr 18, 2024
Nous étions en voyage organisé, le check-in devait se faire personne par personne avec les passeports. Ensuite, nous devions laisser une « caution » au cas où on fumerait dans les chambres. En fait, ils ont débité l’argent et on attend le remboursement…pair ailleurs, pendant qu’ils prenaient les sous ils sont partis on ne sait où avec cartes et passeports ! Et tout ça sans aucune information, sans organisation et avec l’amabilité d’une huître !