Hostal San Francisco

We were 6 friends, 3 double rooms. We had booked through Booking. The advert said there was a 24-hour reception. We were going to arrive early in the morning so we let them know anyway. When we got to the hostel it was closed and there was no one at reception. We had to call a mobile phone at the door and a very grumpy man answered, saying that it was too late to get to the hostel, that he had given up the rooms. We told him that the advert said there was a 24-hour reception and that we had also given them notice, so he reluctantly told us to wait for him to arrive. We had to wait for him almost 20 minutes at the door, it was almost 3 in the morning and we were very tired. When he arrived he was angry, he said that he didn't know that the advert said there was a 24-hour reception, and that even if we had given them notice (he had no record of that notice), we had arrived too late. He reluctantly gave us the rooms. Before going to sleep we asked him about breakfast, which was included. He told us that breakfast was from 9 in the cafeteria opposite. We thought it was too late to open the bar for breakfast, but oh well. The man also told us that we could give the keys to him when we left, as he would be at reception in the morning. The next day at 9 we were going to leave the hostel and have breakfast opposite as he told us. There was no one at reception. We had to leave the keys on the counter and leave. The bar opposite for breakfast was closed. Other guests of the hostel were also waiting at the door for it to open. We waited 30 minutes. No one showed up. The bar closed at 9:30, so we had to go to have breakfast somewhere else despite having theoretically paid for it at the hostel. In short, bad treatment, little seriousness and liars. A place not to return to. Antonio

As in the previous opinion you have to call a mobile or landline if you arrive late, in our case it was correct it was only eleven at night. The hostel is clean, which is what is expected, the photos are a bit misleading because the decoration... but it makes up for it with the cleanliness. Suggestion, since in this town everything closes (at eleven there is not even a bar to have a tapa) a detail might be to leave something for late customers who warn that they will arrive late, but it is only a suggestion and nothing more, this is what makes customers compensate with small details. Anyway, the gentleman was very kind explaining where we could go and see if we were lucky.

Muy bien. Nos ha gustado mucho la habitacion y la ubicacion.