Pomeroy Hotel & Conference Centre

Very comfortable and clean. Great service. The restuarant was excellent. All in all I'll happily stay here again.

Was very nice and clean. Spacious rooms. Great breakfast with lots of choices.

My last experience in Dec 2022 was not as good as 2021. Probably caused by the busy season.

I have stayed at this hotel a few times in the past but not for a few years. It seems this hotel has gone downhill since then. During my most recent stay, I noted numerous things that didn't make for the greatest stay. The first thing, though seemingly small, was the shower curtain. It smelled absolutely putrid and moldy. I could smell it as soon as I went in the bathroom and tried not to touch it when showering. It was overpowering. It is a cloth shower curtain and there is no excuse for this. It could easily be thrown in the wash every couple weeks to maintain its freshness. The room overall felt drab. Even though the finishes seemed newer, somehow it still felt rundown. There was no suitcase holder to put my suitcase on, so I had to put it on the floor, and the carpet did not seem that clean. The fridge was not clean and had food residue and leaks in it. The lamps were comically wobbly, having come loose from their bases and teetering over. I tried to screw them back in place but the holes are totally stripped. The ventilation is also poor. I was awoken around 5 am one morning by the strong smell of someone cooking eggs (maybe in an adjacent suite? I can't imagine it traveling that far from the kitchen). My colleague said they woke up to cigarette smoke wafting through their vents, so I felt fortunate that the smell I encountered was less offensive. The bed was comfortable, but all the pillows were overstuffed and lumpy and left me with a neck ache. I meant to bring my own pillow but forgot and regretted it. I was there for a conference and the conference/ballroom area were absolutely freezing! Everyone was cold and wearing jackets. It was like being in a freezer. The water provided had a very strange chlorine taste to it. My last day there was a Sunday and I had to wonder if there were cleaning staff there that day. All the garbage cans in the lobby area were stuffed full and overflowing with garbage on the floor. The staff were nice, the restaurant and lounge were decent and the breakfast was free. I'd stay here again if I had to, but I'll definitely look to stay somewhere else first, especially considering the price.

I like my experience staying at the Pomeroy. I willbe here for a month. The service is very very excellent. Specially from these 3 breakfast servers Theresa,Grace and Geozelle. You got yourself a loy costumer. I'll be back here anytime. I'll pass the word. The service is excellent. Got go complaints. Room is nice and everything is nice.