Guest User
January 31, 2023
My spouse and I were in the Grand Blanc area during part of a weekend in July 2022 and had the opportunity to spend a Saturday night at this hotel. Overall, it was a decent hotel. Our check-in process went fairly smoothly, and our room (#225) was clean and comfortable. I also appreciated being able to use the business center computers. There were, however, a few annoying aspects of the hotel. 1) We didn't realize until after we had gotten out of our shower that housekeeping had forgotten to stock our bathroom with clean bath towels. That was frustrating because I was standing dripping wet and had to ask someone to bring up towels to our room. 2) I didn't like the fact that breakfast ended at 9:30 on Sunday morning. We wanted to sleep in, but unfortunately, we slept too long to be able to breakfast here. (I'm not sure why breakfast can't go until 10:00 on weekends.) 3) The room did not have a laundry bag, so I had to ask the front desk for some kind of bag... and all they could give me was a huge trash bag. Not sure if laundry bags are not standard for certain hotel rooms anymore. 4) Some of the staff didn't seem quite as friendly or welcoming as they could have been. In general, the property is nice and we enjoyed our room. We slept well. But some aspects of the way this hotel are managed could be improved upon. I'm not sure whether or not we'll want to stay here again the next time we're in the area. We'll see.