Quality Suites Graham - Burlington South

Very satisfying Very comfortable!

There where kids being so loud running around and yelling and screaming I pu could hear them when you walked into the hotel

This was one of the worst hotels I've ever stayed in. Let me begin with the good: the bed was comfortable, the AC wasn't too loud, and the shower had decent water pressure. I would warn anyone considering staying here to go somewhwere else. I checked into my room and had a few items in a cooler so I opened the refrigerator only to find it running but warm. I tried to turn on the TV and it would not start, so I picked up the phone in my room to call the front desk only for the phone to be dead. I went downstairs where the only employee behind the desk was checking in two other victims so I waited and shared my complaints. While they helped me get the TV up and running, they never replaced the phone (it had a short in the cord) or the refrigerator. The ice maker in the hallway was out of order. The indoor swimming pool was empty and the WiFi may have been dial-up! The platform for one of the beds in my room was held together with duct tape. I had a "suite" that was supposed to have a love seat, all i had was a bench. The cover on the office chair was flaking off. It looked as if nothing had been updated since the day this place first opened. Since my room was charged to my card by ******* when I booked, I had no recourse as to getting at least some of my money back. Take it from me: AVOID THIS PLACE!!!

No sign on front of hotel. Very dark and drab inside. Strong disinfectant smell. Assume they are renovating. My room was clean, however, couch(photo) was disgusting. Bathroom was clean and renovated, except fan was very loud and I could not keep light on at night because of the noise. No one available at check out to talk to about my complaints. Breakfast was minimal, grabbed a banana on my way out.

Elon families take note Such a wonderful stay! Lady that puts out the breakfast was absolutely lovely. Give her a raise! Breakfast buffet was ok (not the lady’s fault) but always clean. This is a great hotel for Elon families.

Not the best place