16 Lakes Guesthouse

With no air conditioning, bugs. thin walls and a ceilings, high priced food, and lack of toiletries will all have you wishing you stayed somewhere else. This place advertises air conditioning, which is not accurate. When we arrived our room was quite hot and stuffy. We found they left the window slight open which allowed all kinds of bugs into the room. Gnats were all around the room and in the bathroom, we also found mosquitos, and larger unknown bugs (pictured). Once we closed the window we spent time killing all the insects and after were hot and starting to sweat. So we decided to turn on the air conditioning and leave the room for a bit to allow it to cool. We retuned 15 minutes later to find our room filled with hot air like the heater was running full power, hot hot!! When we verified the thermostat was set to cold we went to the front desk to find out what was going on. We were told they don’t allow the air conditioner to turn on because it gets cool at night. It was only 4pm, so we were expected to sweat it out until then?! Especially since our room was now like an oven. We were advised to just open our window, really?? We decided to leave the property for dinner since the burger downstairs was €28 and the restaurant literally around the corner had one for €13. Our hope was while we were gone the room might cool a little. We came back after sun set, the air outside was cooler, but our room was still very hot. We decided to open the window, even if it meant letting in more bugs, because the room was too hot to sleep in. We opened the window to have the cool air start to come in but now because of the large fire they make by the poolside, the strong smell of the campfire smoke is filling our room. So now our choices are; be uncomfortably hot, or deal with the strong smoke smell and bugs. We decided to leave the window open for a while and it did cool down but we left our clothes in our bags so they did not smell of the campfire because the smell was so strong. We killed many gnats before bed and closed the window to sleep. I ended up waking up a few hours later because it’s too hot to sleep again. So do I go through that all over again or write this review because of my frustration with my overall horrible experience? You can tell which one I did. If you’re a light sleep or like to turn in early, good luck! The thin walls and ceilings will leave you hearing the clunking of feet and opening and closing of doors all around you until everyone has settled in the the night. If you’re a woman and have long hair which is best to condition when showering, don’t expect that here, they only have and all-in-one shampoo and body wash. My overall rating is zero stars, got only a couple hours sleep and left frustrated. Everything about this property could have been overlooked if they would have done what they advertised and allowed us air conditioning. The only positive is this was located next to the falls.

Could not be more upset. The hotel has known for some time that there’s a wedding next door and music will be loud. I’m calling BS! This is clearly a “rave” . This level of noise and equipment is not for a wedding. It is shaking the room and building. At check in they said that earplugs will be in the room. I alerted the front desk and they said that “this is how it is.” And…”It’s just starting and will be going on for hours “. This is clearly a regular occurrence. He said that messages were sent out to the guests. Again I am calling BS! Do your self a favor. Cancel any room near hear. You owe it to your family.

We stayed here two nights to visit Plitvice Lakes, which are less than 10 minutes away by car. The rooms, and the hotel more generally, were clean and modern, with an excellent area around the large pool for post-lakes relaxing. We ate dinner in the hotel’s outside restaurant on both evenings and had two very good meals. The breakfast is an extensive buffet. The hotel is very well staffed meaning there is someone on hand to help at any time. We would recommend a stay here. We stayed in room 15, which was a large family room. It had a separate bedroom with a double bed and two single beds in the main room for our teenage boys. The room also included a balcony with sofa chairs and table.

This is a perfect hotel, which I would like to strongly recommend. Rooms, restaurant, massage service and swimming pool are great. Everything you need to relax after a visit to the Plitvicka Jezera national park. This hotel a 10 out of 10!!!