Guest User
May 8, 2025
We encountered several serious issues that significantly impacted our experience.
Air Conditioning: The air conditioner in our room was not functioning, making our stay uncomfortable.
Bed Condition: We discovered blood stains on the bed, which is completely unacceptable and raises concerns about cleanliness and hygiene.
Lighting Issues: The lighting in the room was very dim and flickered throughout our stay. Additionally, the lights suddenly turned off while I was taking a bath, which was quite alarming.
We were in a rush for our itinerary and did not report these issues immediately. However, after changing rooms twice, there was no improvement in the conditions, especially considering this was the most expensive room type in your hotel.