Guest User
January 24, 2025
Although this hotel is pretty good overall and looks clean and has a decent environment, there are still many speechless points: 1. The prices on the Ctrip platform are very high and sometimes very low (the platform and the hotel also blame each other, and I don’t know whether the price is set by the hotel or the app). The hotel I booked in advance charged me more than 700 yuan a night, but when I arrived at the hotel and opened Ctrip, the price had become more than 300 yuan. Although they finally gave me a 500 yuan difference and upgraded the room to more than 400 yuan (I booked 3 nights at a price of more than 700 yuan), I still lost money. I lost money even though I booked in advance. It’s really speechless. 2. When we checked out, it was 2 hours later, and they asked us for 32 euros. We were not in the right first, so we should pay them whatever they asked. But I didn't react at that time. I was thinking about booking another night, but the room type that upgraded us was no longer available, so I booked another room. I thought about asking the staff if the 32 euros could be refunded a little bit, after all, I renewed the reservation for another night. She said that the manager would communicate with us at work tomorrow, and no one mentioned this matter the next day... We were in a hurry to catch a flight, so we thought about forgetting it, but the experience was really too average. PS: The entrance of the hotel was uneven, and I fell flat on my face when I went out. In addition, I saw that the comments were all praising the breakfast, but I can only say that it was too average, and some of it could be called unpalatable!
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