Radisson Blu Gorakhpur

It’s very beautiful hotel for stay in Gorakhpur

The room and amenities were really great but I had a bad experience checking out. They didn’t have a proper process for billing with Trip.com, they held me 3 hours and the payment still couldn’t come through. Don’t know who’s fault it was but from what I saw, Radisson Blu seemed at fault. While they made me ask Trip.com reps to calk them, their operator wasn’t taking calls properly. I had to call on their number infront of them to show that their operator isn’t taking call thats why Trip.com isn’t able to get through. Their business emails were messed up and because of it Trip.com wasn’t able to send the payment, finally I paid physically. One expects Radisson Blu to have a better process to handle bookings from online platforms, but it seems this one is just for marriage parties and not tourists.

all good but there is no parking space for two wheeler .. two wheeler parking space other building basement

Super duper service was excellent Mr Aman very charming personality 👌👌 suggestions by Mr Aman he is caring person every time asking about food and all things all team very supportive with us I really happy and satisfied 💕 with here to all of stuff 🙏,

Great Ambiance and staff I recently visited their radission hotel in gorakhpur room service the ambience and the food was excellent . The service given by Mr. A *** added up to my experience. He was very kind and the way he greeted us was quite impressive.....................💞🤗💝💝

If I’m talking about hotel it’s so good and great And if I’m talking about the hospitality and the staff behaviour it’s truely impressive Mr Aman help me a lot and very well assisted means a lot for me n give a personal touch it’s just say wow for experience here in Radision feeling too of the moon 🧿👏🏻👏🏻👏🏻

Excellent stay in Nirvana sarovar portico I relky enjoyed first tine I visit in Nirvana sarovar portico food also too good specially thanks to Ms promila she is very good always helping me........................... I will suggest everyone......... In Nirvana.....

There should be a person available that can come to the room to assist you about room lights, wi-fi, what’s complementary and other facilities at the time of checking if required because everything can’t be more clear on phone.

Good hotel — POOR management The building is great. The way it’s managed is not “Radisson Like” Despite a great building, great interiors — the running has several deficits. 1. The AC broke down at 2 am till the next morning. And the hotel was absolutely not bothered about guest inconvenience. A call at 530 am after a sleepless night made them say “we’re looking into it”. I of course paid in full — for the basic luxury of sleep which was missing thanks to no AC, humidity which caused the floor to develop precipitation (pics attached). The evening manager was informed about the ordeal the next day to hear the reply “it won’t break down today”! OMG. There was no revert after that — as if the complaint didn’t matter to them. Deficient service is apparently OK (which this is because I booked an AC room and I didn’t get it) —Once you’ve paid the full amount, why should they care. 2. Gym AC is either switched on when someone comes there (which is probably rare) or only a small portion was switched on when I used the gym (I was the only one there)— but this was the most tiring workout because the room was just not cool enough: unacceptable for a 5 start chain 3. The pool is officially open till 9pm. At 8pm there was no staff at all on the whole terrace. For the whole 30 min I was there. Never seen a “self service” pool in any 5 star chain before where you look for your own towels! Though it wasn’t an “issue” really — felt like a private pool area! 4. Rooms are neither light blocking nor sound proof. Even on the 5th floor you’ll hear traffic at night, the announcement of the nearby railway station etc and your room will have light coming in from the sides when it’s daylight (gave a picture to the manager). It’s a small thing — and Velcro can fix it — but that’s something that a manager needs to come up with, not the guests. 5. The SHOWER IS DANGEROUS: Some issue with the mixer — after a minute the shower shifts between very cold and burning hot on its own like a pendulum after a few minutes of use. If you don’t realise this, you could be standing below it assuming you’re taking a like warm shower and suddenly you’ll have boiling hot water on you. 6. 507 had a bad smell in the washroom — probably a blocked pipe somewhere causing a back smell via the drains. Again — checks that the management needs to go over. 7. The shower area leaks into the bedroom. Realised it the hard way when my socks were soaking wet from stepping on a soaking wet carpet in the area right next to the shower area. There are some EXCELLENT aspects too: -Room interiors and size is excellent -the room is fully loaded: Amenities are high quality, mini bar is stocked, fixtures are tasteful. - view of the lake is very nice - Roof top pool is well done up - They recognise Radisson guests at check in (Ankit Gupta was prompt and efficient) as well as a welcome pastry set for being a member. A nice touch - Food: taste is good average but I guess that’s a subjective