Westwood Inn by OYO Gonzales TX

Showed up and was charged and given a key card to the room. When I got to the room the handle looked like it had been pried open. The door was being held open by the door stopper. When I looked inside the room was a mess sheets rumpled as if someone had slept in them. Went back to the desk, advised the clerk he said he would go check. Promptly came back and said he'd issue me a new room. Had to wait 30 minutes for it to be cleaned. Went to the new room. It was okay for what you're paying but honestly it's in need of an update. The headboards are not fastened to the wall they had a piece of cardboard wedges between the wall and headboard. Couldn't move on the bed without it banging up against the wall. The tub looked like I'd need a tetanus shot if I used it. Portions were rusted. If you have epilepsy don't turn on the light to the bathroom it constantly flickered. Only one lamp and one light fixture worked in the whole room. Wires from a broken phone line were hanging out beside the bed. Definitely didn't match the picture used on the ******* booking page. The contrast between the outside of the hotel and the inside is striking. Probably wouldn't stay again but I guess it's good if you just need to sleep for a night.

Great job from all involved, thank you kindly.

Not very clean

Dirty no ice machine

I showed up to the hotel where I made a reservation and nobody was at the lobby to assist me. I didn’t get to stay in the room because nobody was working . The owner said the lobby closed @9pm but my reservation was still submitted. Nothing ever said it was closed

This property is unprofessional. I got a room to just show up and nobody be there to assign me a room. Then on top of that they still charged me and didn’t give me a refund.