Westwood Inn

How to describe Westwood Inn: unorganized, poor management, unsafe, falsely advertised, dirty, and gross. The property appears to be family own, and they have no clue what they are doing. The rooms come under supplied with the basic items: no towels, one bed had no comforter, no iron, no trash cans at all, no tv remote, no coffee marker (but we had coffee pods), the room door was unable to lock properly, and no free breakfast. We stayed in Room 112. We contacted them shortly after checking in about the front door being unable to lock. When you close the door, the latch doesn’t catch and the door can be easily opened. They showed us that you have to lift the door to make it latch, but the dead bolt doesn’t work at all. They proceed to show us the inside metal safety latch and assured us that we were safe because they have security cameras and make rounds. I never saw any security cameras or them walking the property. Regardless, no hotel/motel room should not give you troubles with being able to be closed and be secured. This is an easy thing that can be fixed with some maintenance. The place is in serious need of basic maintenance and a deep clean. The mattresses were stained with only god knows what. The linens were also stain, thin, and low quality. The carpet was dirty and the bathroom wasn’t clean on arrival. The room smelt of urine and ammonia at times. The restroom smelt like old smoke and ****. We requested towels the next morning and were given two towels for four people, lucky we brought our own towels to use. The bathroom toilet roll holder was missing and the toilet paper was sitting on the counter. We went to get the free breakfast they advertise in their hotel listing and photos, but the doors were locked to the lobby and no one was there. No breakfast area was set up. There is no daily room house keeping like advertised- which is fine because I won’t trust them in the room any how. Avoid this place if you can. It has a ton of potential but really needs some time, money, and work put into this place to make it a “hotel/motel”.