Guest User
October 22, 2023
When traveling abroad I typically stay at FourSeasons, Rixos, or Ritz Carlton (when available); I feel that I have high expectations as a base line. A friend of mine insisted that my wife and I try out Aman hotel brands, and our honeymoon in Turkey was the perfect excuse to stay at AmanRuya. We have been “wowed,” AmanRuya provides exceptional Staff, Housekeeping, and suites. We will be back! It is difficult to express how superior the staff at AmanRuya is, they are operating on a level of coordination that I have never seen. For example, every single staff member at the resort naturally knew our name and room number, from the towel boys to the head of staff. Beyond this, they somehow always knew where we were or where we were headed. Every single staff member was exceptional. The housekeepers are magical. Every time we stepped out of our room we returned to a fresh room with bespoke touches based on observed preferences. - They noticed we enjoyed swimming in the ocean, so they turned our pool heat on (with out us asking) and left us towels for swimming in our room. This occurred just based on their team seeing that we liked to swim. - They noticed that I drink a lot of water at meals, so they gradually stocked our room with more and more water, up to 14 bottles of water every morning! - When leaving the hotel the housekeeping came and tagged our checked baggage for us. I have never seen anything like this attention to detail. The Suites are designed with an incredible attention to detail. Everything from the synchronized dimmer switch, the private pool, the private day bed, to the complementary speakers and bags… they have thought of all possible wants.