Royal G Max

We stayed at the Royal G Max from September 2 to 16, 2024. Here are the negative points: arrival after 9 p.m. so all-inclusive restaurant closed and no snacks offered. Only solution: a la carte restaurant with expired food (the octopus in the salad smelled bad). Unprofessional and disrespectful staff, rude (never says hello and pushes you into the toilets without apologizing ...) The excursion employee Elton did not want to move. He finally arrived very late, called us thieves and left without offering us any excursions. We were forced to organize ourselves with another couple by renting a taxi for the day. The dishes served in the restaurant were very repetitive, very poorly cooked and cold. Never any Albanian specialties. Lack of hygiene in the restaurant. The hotel bar was paid. All inclusive very limited. Only the pool bar was in the all-inclusive and very little choice. Very slippery marble shower floor (several falls recorded during our stay) This hotel does not seem to suit the French. No one speaks our language in the hotel. No information displayed regarding possible entertainment. Two positive points: the beach and the swimming pool.

Hello, Sorry for the hotel but it's a disaster. Very cold welcome upon arrival. The hotel is divided into two buildings. We are directed to the second building. You have to cross the restaurant to access the rooms!!! We are therefore systematically asked for our room number to cross the restaurant to access our room. The rooms are of poor quality, white melamine for the furniture and for the bathroom. The room is made but in 6 minutes watch in hand ... We were all inclusive. But here no snacks or ice cream or cocktails. A canteen at lunchtime and in the evening. The restaurant staff never smile and are content to collect your plate and cutlery before you have even finished your meal. The cutlery is collected then thrown with a deafening noise into the trolleys by the staff. The food offered is correct but does not vary much during a week. The fruits offered were always the same from our arrival to our departure, namely grapes, bananas, pears and watermelons (inedible) and melons of poor quality. The fruit juices are delivered by industrial machines with a mixture of powder and water, it is more like chemistry than fruit juice!!! The beach attendant is awful (the youngest, the other one does his job well), he almost throws the towels at you, no hello or smile. No manager during our entire stay, no entertainment in the hotel. We had booked airport transport for our return which arrived 1 hour late because the hotel had not confirmed!!! The Royal G Max never again. Note all the same a beautiful swimming pool with deckchairs. On the other hand, put your towel down at 8am if you want to have a place. The sea is brown for 50m, you can only walk 50m then it is blue brown but no turquoise water here. Golem is a hotel suite with a beach side alley with small popcorn, ice cream, games, etc. vendors and a street side boulevard with counterfeit shops and restaurants. The excursions are difficult because it takes at least 1 hour to drive to the closest one and 3.5 hours to drive to the most beautiful one (i.e. 7 hours round trip). We advise you not to choose Golem but Saranda Ksamil where we went for 3 days. The water there is turquoise and the excursions (exceptional) on site at the port!!! Hoping to have enlightened you through this report.

I was travelling with a tour group. The hotel is right by the sea, there are comfortable loungers and parasols. It was a bit annoying that work was still being done on the beach to the right and left of the hotel, which is not the hotel's fault. The rooms are clean, beds with good mattresses, 2 pillow thicknesses to choose from, bathrobes and slippers. In the morning there was a delicious, extensive breakfast buffet, Mustafa always provided us with coffee straight away, great service. The evening buffet consisted of around 15 different starters, various pasta, rice, many different vegetables, meat, fish, there was something for everyone and it was delicious. You had to walk around the dessert buffet twice to see what was on display there. One thing that was a bit annoying was that a cleaner was often walking around with a broom during the meal, cleaning the room. The staff who cleared the plates and cutlery should be taught by the hotel how to clear them and not to pile everything on top of each other. Certainly easy to implement. Outside on the terrace the music was extremely loud and competed with the equally loud music from the other hotels. However, when we asked, the music was usually turned down.