Prestige Resort

One of the worst hotels we have stayed at. The place is nice though still under construction, but the attention is just bad. We arrived late from Tirana and were sent to a room right beside a party even if we mentioned we had two kids. We could not sleep and they just said we had to understand there were parties on Saturdays. Our room was not ready the next day, and we were sent to a room which was not what we paid for. We had to wait until 5pm to get our room. We asked for a late check out and they said no. If you have a problem or a complain, no one really cares. It is allowed to smoke everywhere and many just throw the cigarettes around. The rooms are noisy so it is better to stay as far as possible from the main building where there is constant music. There are much better options in Albania I guess.

A complete disappointment. This hotel is marketed as a five-star property, but it doesn't even meet the standard of a two-star. The food was extremely poor – very limited selection, low quality, and none of the basics one would expect from a hotel in this price range. The all-inclusive bar offered only the cheapest drinks. The service was unacceptable: staff appeared disinterested, spent most of their time chatting among themselves, and guests were left waiting far too long for everything. I felt deceived and deeply dissatisfied. I strongly recommend choosing a different hotel.

So disappointed and saddened by the way we’re were treated by this hotel. We booked the honeymoon suit in 2020, paid £150 deposit and went back to check again 6 months before the wedding the reservation was ok. When we arrived the night of our wedding we were told the reservation had been lost, not only that but they had also ‘lost’ our deposit and we were demanded to pay the full £300 for 2 nights in a room far far below the quality of room we booked, small, dirty and dark. We tired our best to share how unfair the situation was but they had taken my husbands identity card and would not give it back until we paid in full. I have never been treated like this is high quality hotels in the UK and would advise anyone to avoid this hotel. Much nicer and accommodating places across the same stretch of beach in Durrës. Albania is a beautiful beautiful country but sadly let down but business that want to profit for us. Don’t trust.

Impressive location! I recommend you to visit the place at spring and autumn,because at the summer time it gets overpopulated. Nice beachfront club and restaurant. They have pools of different sizes and kinds. Suitable for families with young kids!