BSA Holiday Park Hotel - All Inclusive

We have now been to this hotel 4 times. Twice a year our ladies group meet there foŕ a get together 35 this time. We have always found the rooms very very clean. 7 days a week the cleaner came in , replacing used towels , making beds etc. The beds are comfortable which is a big plus. There is a small fridge in each room. The staff have always gone out of their way to be polite and helpful, Manager Martin always a pleasure to deal with. On my first visit with my husband we arrived from the UK at 3.30 in the morning and were surprised to be given a trolley load of food kept chilled and wrapped up, a very thoughtful gesture. As for entertainment going in early May means the season hasn't officially started. We make our own entertainment and this year we're pleased to have had some Romanian guests wanting to join in our quiz and our Kareoke. I can't say if there is any live entertainment put on when the main season starts as not been at that time of year. Food is plentiful and a good variety, something for everyone ..there is a microwave available if anyone wants to heat up their dinner as I heard a few people complaining the food was cold. Suggestion that they leave the lids on the trays. Pool area is very nice always spotless. Poolside bar open all day. All in all a very relaxing hotel We will all be back September.

I think was the most disappointing holiday ever. The food was horrible, same every day, honestly cut the dill people, not everyone likes it. And not the dill was the problem, very low quality food, and so very little option, my daughter by the end of the stay throw up from the smell. Now the rooms, when I enter the room, was relatively clean, but when I enter the room the shower curtain was very dirty, like, 100 y used never washed dirty. I asked to be changed, and the cleaner came with an bleach spray trying to clean it, I had to go out from the room because of the smell. After asking again to have it changed she put another one a bit cleaner. Also they are not changing towels every day, in 7 days she never changed bed sheets, abd she cleaned the room once after asking the reception twice, first time the glasses boy from reception told me that I need to put the sign on the door, please make my room, I did, but she only changed towels, second time I've complained to the manager, actually my husband did, and she hovered, but her smiling face made my day, it was like I was asking something out of order, not something I've payed for. Now the pool, the water normal, full of bleach like all the pools, the entertainment is so bad, the Indian song haunts me even now, and the games, two girls that barely speaks English, tried, but honestly I hope they are not dreaming of becoming actresses as n9t much talent there. And the sitting chairs by the pool, so dirty, like so dirty, food on the floor, mattress stained horrible. So please stop take advantage of people, this is an 2 start hotel, maybe 3 if I'm on a good side, but never 4.

Rooms are fine, can't say the same about bathroom. No chance to have a good food there. Hotel should have 2 or 3 star's not 4. Very disappointed. All inclusive but no chance to have something between lunch and Dinner because Bulgarians neighbours nearly fight who will be first near pizza and take more food

Everything was good. Staff is very helpful .Food was ok.

The whorst experience I ever had in Bulgaria. This hotel is very well promoted but with some fake pictures , the food is orible very very poor . Is my second night from 7 and I am going out for lunch and dinner with all inclusive payd. The food is well known what is all inclusive but I did not found something good in 2 days and the food is reused for 2 days in row with small ajustment changing the sos. Chicken test like fish orrible , pasta cold extremly cold, soup no taste and no meat even is posted as soup with pork dices. Ruth or extremley ruth receptionist night receptionist . One towell for 4 persons, pool to small and drinks open bottles for days. I can continue this list but better no. No phone in 4 star hotel