Luna Beach Hotel - All Inclusive

I liked everything very much, the staff is very good, answered all our questions, helped and explained. The food is very tasty, a large selection. The rooms are cleaned every day. There are two bars where you can get a drink. We will definitely come here next year.

We have been to this hotel three times. In principle, we were satisfied with the price-quality ratio. But this year, something went wrong. First, they removed the ice cream. They left one machine by the pool with a mini portion for which there was a huge queue. And this is only from 15-16.00. And once they gave it to us for dinner in the restaurant. When you go with 4 children, this is a significant minus, last year and the year before last, everything was fine with the ice cream. 2. We caught an intestinal infection (we were not the only ones) on our floor people were vomiting right in the corridor and it was not treated in any way. I smelled the chlorine only once already on the 5th day of my stay. The rest of the time, it all safely spread throughout the floor. An ambulance was called to the neighboring room because of the child's vomiting. 3. The rude attitude of the staff, not young but older. from the cleaning ladies to the man who hands out pancakes in the restaurant - the conflict with him happened because I took 4 pancakes instead of the 3 I was supposed to. When I said that I had 4 children, he just started making faces and yelling at me. In front of me, the administrator from the restaurant yelled at the visitors in a very rude manner. 4. A strong smell from the sewer. And in two different rooms. (We rented two rooms) The cleaning lady attacked us, saying that it was our fault. 5. This year, a stage was installed opposite the hotel, where concerts and karaoke are played until 10:30 pm. This stage does not belong to the hotel but to the resort - but it was very disturbing in the evenings. Pros: convenient and close location to the beach and the sea. Basically, delicious food. There is a place to relax if you arrive early or need to wait for a transfer.

Nie polecam: -Smród z łazienki taki,że drzwi balkonowe musiały być otwarte 24/h -Brudne firanki a zasłonki całe zakurzone -Powierzchowne sprzątanie pokoi,wystająca pajęczyna zza szafy -Nie działający telewizor -Brak kontaktu w łazience -Kabina przysznicowa bez drzwi,podczas kąpieli cała łazienka zalana wodą -Niesprzatane otoczenie wspólne -Śmieci dookoła leżaków na basenie -Brak podgrzewanej wody,zarówno w basenie zewnętrznym jak I wewnętrznym -Dzień w dzień na śniadanie obiad i kolację dokładnie to samo i jedzenie bardzo ociekające olejem -W ostatni dzień kolacja wyglądała jakby zebrane zostały wszystkie resztki z całego tygodnia Na plus: -Blisko do plaży -Bar z drinkami,napojami,kawą i herbatą czynny od 10 do 23 -Wymiana ręczników+umycie podłogi w razie potrzeb