Melia Grand Hermitage

For a family with a 14 year boy, it was perfect. We chose the Level and it was more that we expected: special restaurant, special pool, special sea view bar. The beach was ok, but the old custom of tourists to occupy the deck chairs with towels from 6.30 in the morning ( and they came to the beach at 11.00-12.00) it was not so pleasant.

Just came back from this hotel. We had a 6 nights stay with 2 kids. The pools outside were amazing. Hotel is clean, staff friendly and food gives several options to choose from, even fish and healthy corner. The towels were changed daily, the bars open most of the time. The hotel has even an indoor pool, which is great if is rains or the sea has big waves. Massage is expensive, but worths the price. Animation team is amazing, there is a place to leave the kids to play and someone from the animation team supervises them.Eva does a great job planning and taking care of the kids. There is even movie night. The only down side, is the beach area, which is narrow, sunbeds are not enough and are near one to other, so not too much privacy. The entry in the sea is with stones, so it worth having water shoes. Overall a great choice.

Worst first day and check in experience by Savian from Melia Reception. I arrived in the morning with my family. 2 adults and 2 small girls. I gave Savian 20 Euro and asked him to plesse make it posible for an earlier than 15:00 check in. He took the money and said I ll try. He tried so much that he ckecked in maybe tens of other people and when I confrunted him he said come back at 15:10. Its my third time at this hotel and even tough I can see from the first day the degradation of the facility , the lower quality ingredients , the worst thing that can break a hotel like this its the poor quality personal.

It’s my second year at Melia and I’m having the best time with my family! I love everything here, especially the animation team, because every member is amazing and special (not catastrofa). They have a lot of activities for children and adults. Can’t wait to come back next year!☀️

This was a great choice for our holiday. From the time we arrived, to the time we left, we experienced a high level of service and accommodating staff. We choose to purchase the "the level" upgrade, which in our opinion, is a wise choice. Rooms: The rooms are very spacious, well kept and clean. The beds are big and wide and both of us slept extremly well. We purchased a seaview room, which was a good choice. The daily cleaning was very satisfactory and of high standard. The life saving air conditioning worked very satisfactory. The hotels was quiet at night and we had no problems with noise or sutch. Restaurants: The main restaurant could be very busy at times. But as we purchased "The Level" upgrade, we had the option to eat at a more quiet restaurant only for The level guests. There where a wide variety of different food to choose from, combined with daily specialities. Ex. sushi (some days). Other options to choose from were an American, Italien and bulgarian restaurants which we did not try. During the day, other options were avaliable. Burger, Pizza and sandwich, combined with a variety of soft drinks and alchoholic beverages and coffee. Pool and activities: The main pool was very nice and there we allmost allways available sunchairs. "The Level" upgrade gave access to a private and more quiet pool sorrounded by a spacious park area with sunbeds. The area also gave access to a private bar and lounge area. During the day the staff would come by and take drink orders or bring icecream when possible. The animation team made great efforts to activate any guest who wanted to participate. Water aerobics, dart, yoga, pool volleyball and waterpolo where daily arranged. Outside the hotel you had the option to explore the markeds, small shops, bars and restaurantes, if you wanted to. All in all, this was a great hotel to stay in. We experiensed no problems at all and everywhere we went, we were met by a positive and accommodation staff. We would certainly come back!

We had really enjoyed our stay at Melia grand, in my opinion it’s the perfect hotel for family vacation. I don’t understand the bad reviews. We were there at the highest season alot of families and the staff were great at doing everything as it should be, they were very helpful and active. The rooms were clean and very spacious. The food was delicious and varied, alot of food all day long for both childrens and adults. The slides were perfect for the kids, they had much fun. The animation team were perfect and energetic in a really great way, the hotel should be very proud of such a team. The private beach is beautiful and very close to the hotel (100 meters walking distance) The park and greenary around the hotel is beautiful. They have shows every night for kids and the whole family. And you can go walking outside the hotel where there is alot of stores and restaurants and games around. There is really nothing to complain about. We will come back