Mercure Ballarat - Hotel & Convention Centre

Good night spent, would book again.

Quiet place but just not the room we paid for. Reception a bit slow. But overall its good place to stay with.

Good to have car parking next to hotel room. Quiet and peace hotel environment. Food is good.

We were allocated Lodge Room #50 at check in. The air con was not working, maintenance called and batteries supplied. These units are very old and we ran the air con for 6 hours to reach 21 deg. The fridge freezer was totally blocked with ice build up which had spewed outside the freezer obstructing the door closure. The mouldy smell in the room was overbearing. No towels in the bathroom and the toilet seat was too small so you were sitting on half the bowl. Tap faucet lifted out of basin. The TV didn't work. The conference facility was utilised 2 nights of our stay and there is no boom gate to restrict attendees at the conference centre from using the Mecure guest parking. It can become very noisy when the conference guest are leaving the hotel. The furnishings are very, very old and outdated. The brick paving paths are subsiding is some areas and are a definite safety issue, especially in the dark. This property is advertised as part of the Accor group and it is not a good representation of the Accor standard we have come to respect. I should have taken the time to research the reviews of this property before locking into a 3 night stay.