New County Hotel

good hotel in the city center I am satisfied

It was a nice room. The hotel was very accessible in the city center

As a director with Lovely Traveler Productions, I have to say we were really disappointed with our stay at the new County Hotel here in Gloucestershire. From the moment we arrived, there was a mix-up with our booking, which was eventually sorted out, but that was just the beginning of our frustrations. The room itself was quite disappointing—paint peeling and plaster patchy on the walls, which gave it a neglected feel. The internet didn’t work at all during our stay, adding to the frustration. It all felt a bit shambolic, especially considering the hotel has clearly put some effort into making the place look nice from the outside and in the booking process. On the plus side, the room did have a microwave and a fridge, which is uncommon in the UK and a small convenience. However, overall, the standard of the place was just not worth the £99 we paid. It’s a real letdown, and honestly, I wouldn’t recommend it unless you're prepared for a bit of a rough stay. So, I’d advise you to think long and hard before booking this hotel, especially if a comfortable, well-maintained room is important to you. The city is lovely and easy to get around so it was very disappointing to stay in this neglected hotel.

The hotel was good and it's location is excellent, however no lift and narrow winding corridors are not conducive to an elderly patron. The single bed mattress while adequate was lumpy in places and uncomfortable.

The hotel was extremely convenient for my visit. Would certainly re book again if i revisit Gloucester. A couple of gripes though.No lift. Understandable given it's a listed building. I was not inconvenienced personally by this. But i didn't recall reading that there was no lifts. When i went to book in, i didn't realise i had to book in at the bar. A sign would have been appreciated.. the image of the building on this web site is of the build opposite the hotel, which confused me for about 10 seconds. Perhaps i didn't read the small print and it didn't impact on my enjoyment of my visit. I found the people of Gloucester incredibly helpful and friendly.