Days Inn by Wyndham Glasgow

Got ripped off charges we did not used. Get charged for a safe fee which we did not use. we got charged for a cleaning fee which we don't know what for. We ask and we were told the maids they charged the fee and we don't know what for. The room was clean. Only had one cereal for breakfast. Ran out of the other kind. Every thing was clean.

I needed a room last minute and the owner was very accommodating. Excellent service. Staff were helpful and friendly. Room was clean and comfortable. Coffee was hot and fresh. Breakfast was simple but good. Will definitely stay here again.

Booked 3 rooms for all the family. Clean and kept clean by the wonderful staff. The pillows were very fluffy and the beds were comfortable. Got plenty of rest and relaxed at the pool. Had a delightful breakfast in the hotel cafe. Enjoyed our stay and would stay again when in the area.

Multiple issues with room AC loud internet slow, chairs a nightmare, breakfast was even what I consider continental.

The creme rinse was empty. Toilet would not flush. I called from 5:00 a.m. until 6:30 no answer at the desk. I walked down there to get breakfast and there still was no one at the desk. I was charged $100 in cash because I actually lived in this area! But if I was anybody outside of here say somebody from places that don't have verification of who they are they didn't have to pay it. They also charged my credit card and extra $100 they said I get that back in 3 to 4 business days this is a horrible place to stay

Floor was not good felt like is was caving in they charge u for service dogs here and don’t expect to get ur full deposit back

We drove 12 hrs, ck into hotel and unloaded our car while our kids unpacked and got into their swimsuits, only to find 2 chew bottles, puke under the desk, and much more. Then charged $100 for someone else's mess, that I had to clean up.

Our story is a HORROR show. Be warned. Upon arriving in early November from NYC--we checked in and thought, "this place is not very clean, but it's fine." BIG mistake! First: There were ants all over the ground in both rooms we stayed in. Mainly near the sinks. Second: The staff berated us for needing additional towels after our bathroom was leaking. Third: there were bed bugs (see image attached). When we called the manager, a middle aged man, he came in and checked the bed and picked up the bug in his fingers and threw it away. He confirmed it was a bed bug. He then gave us a new room. We should have left but we were only there for a few nights and we figured we would just get through it. BIG PROBLEM. More ants in room 2. The next day the staff accused us of smoking in the room. We definitely were not smoking in the room (because I don't want to be charged, and because I am extremely sensitive to cigarette smoke and had already frustratingly been dealing with it during my trip). Context: I was there visiting family in Kentucky who smoked in their car and their house, which was very difficult for me. So there's just no way we would ALSO smoke in the hotel!!! The smell must've sunk into my clothes, which is what the hotel staff was probably smelling. On November 13, a woman--who we think is married to the older man who manages the hotel--started screaming at me and telling us that we were smoking. She followed me all the way down the hall screaming at me that one morning. I just kept saying, "why are you behaving like this?!?" She then told me I was lying about the bedbug and that it never happened, despite the fact that we moved rooms and the manager *literally* did that for us after he saw the bug. At that same time, another couple who were staying in the hotel, were reporting their jewelry and make up missing. They saw everything, and they saw us being screamed at by the hotel staff. It was around 10 or 11 in the morning and we had to rush into our room and immediately get out of the hotel because we were being harassed so loudly and so violently. They even threatened to call the cops on us for smoking, which, again, WE WERE NOT. We opted to stay at the Holiday Inn, which was a clean and wonderful experience. Honestly it was like...a safe experience to be there after all the trauma. My partner and I travel very often. Just this year I have been to 6 counties. We have stayed in different hotels, from cheap motels to the very fancy expensive ones. I have never in my life experienced this sort of unprofessionalism, harassment, dirtiness, and chaos that I have experienced here. It was UNHINGED. I spent the day crying and then I had to fly home in a few days to clean all of my clothes to ensure that we did not carry bedbugs back with us. It was a traumatizing situation, and I have reported it with Wyndham. I want a refund. Please do not stay here!!!

The accommodations were so disgusting I opted to sleep in my car after a 9 hour drive. I got the run around about checking out, and a check out receipt. I also got the run around for getting a refund for the 2nd night. I had to call the hotel and corporate offices several times.