Hotels near Terra e fuoco, Giardini Naxos

I have been in this hotel for one week in July 2024. The check in was extremely fast and in few minutes we got the room. The room was large enough, very clean and with excellent air conditioning system. The personnel in the hotel at any level, from the reception to the restaurant, is very polite and collaborative. A special mention must be dedicated to the external part of the hotel, the swimming pool area and above all the beach. The hotel has very clean and very well maintained private beach. In few steps you are passing from the lobby to the beach. We spent an amazing week of holiday. Final positive point is that the hotel is two minutes walking distance from the bus terminal, that means it is extremely easy to get the bus to go to Taormina or Catania airport at very low cost. I will be for sure again in this hotel. Thank you very much

Hotel with a lot of upside improvement to 5 star. I've always wondered what an Italian Marriott Hotel would look like in Miami Beach. This hotel wants to be a W. The hotel rooms are dated. But so are many Ritz Carltons. However, the reason for so many critics you need to update your USB or USA to Euro electric plugs. I've traveled 20 years as a Trip Advisor, so my big tip for u guys, use the flat-screen TV usb plug. Make sure TV is on or on Ambient mode. You guys can thank me. Awesome beach and pool amenities, I love it. Awesome brunch. Staff is very courteous and polite. The guy in parking lot is not cool. He seems to be annoyed by his customers parking. I hope GM reads this and tells the guy to change his demeanor. Hotel Report Card Location: 10/10 Beach, Restaurants, Taormina Bed Comfort: Stiff, but decent sleep, 7/10 Quietness: These are not sound proof rooms. I can hear people talking in the halls, doors slamming, next room guy talking at 10pm. 4/10 Decor 5/10 Old fashion Italian decor. Food: 10/10 breakfast buffet is the fabulous. We like the omlete chef, nice guy, loves his job! Value: 7/10 I think bathroom amenities are needed. Never seen $300+ rooms not come with kits.

Sadly, excluding a wonderful lady behind reception & a lovely cleaner, this hotel at best is a 2 star hotel. Our experience has just been horrific, and I feel it only fair to share our true honest happenings. We arrived and were upgraded to a larger room. Greatly appreciated. We asked for directions to the pool, which may I point out is NOT part of the hotel, it’s a lido on the beach only reachable by a 15/20 minute shuttle bus. So the advertising of this hotel having a pool onsite is very far from the truth. I filtered swimming pool & free cancellation & there is NO swimming pool. So please do not expect one. The hotel room was warn out & needed some tlc. The curtain rail fell and landed on my head on the first afternoon, and was left on the floor for our entire stay. No attempt to fix it for us. The shower cubicle doors would not open or close easily. In fact I’d shower with them open and put towels all over the floor so I didn’t create a huge mess. Sadly on our third day in the hotel, my partner showered & the cubicle door shattered all over him. Glass absolutely everywhere. In his feet on his legs and he was bleeding too. He has scratches left on his legs and glass was still in his feet. The cleaner in shock rushed in, and a gave my partner flip flops as you could barely see any floor without shattered glass. Between the cleaner and a staff member, they cleaned the mess as if it had never happened. And we were expected to continue our day. A lady behind reception offered us a small room which we declined, as worryingly it felt also in need of some help. We continued our stay, as Taormina is full right now and left the hotel today at 12pm. Our departure was nothing short of horrifying, we arrived at reception greeted by the grandson of the owner rudely & aggressively pointing at us, surrounding us by three further Italian men, we have been told are police to ensure we pay for our damages. We did immediately as felt somewhat threatened & forced, and it wasn’t until the police heard the whole story, that they agreed this was unacceptable behaviour from the hotel & an extremely aggressive way to treat two individuals. They apologised repeatedly but we had paid the hotel & were left without any choice. The police did all they could and eventually got us a 50% refund in the damages cost. Sadly it hasn’t actually been refunded.

Really best !!! I stayed in a suite apartment, the best view and the best room. I was able to cook and enjoy Taormina with the best ocean view. Even in the low season, even if there was no breakfast, they served freshly baked bread and juice of freshly grown oranges.

One of the most comfortable hotels I stayed in during this trip to Italy. The scenery is good, the environment is good, the hotel looks very new, the lady at the front desk is beautiful and enthusiastic, always smiling and talking. There is also a swimming pool. Parking is a bit far away, but drive around the road, park the car and walk up the steps to the hotel. 17 euros per day. breakfast is also good

It was very nice and the decoration and Furniture was very antique and nice. The rooms were nice and had clean sheets and Two TV’s. The bathroom as well was very clean and nice although there was no toothbrush holder. Besides the rooms the Hotel had amazing breakfast service and very clean nice courtyards and a Poll and Scuba diving, They also have a Spa and restaurant. An Overall amazing Hotel, The only downside was the location being far from the City but with horrible Traffic inside the city it was nice to be a little bit away from the city center.

We last stayed here 4 years ago for one night before our flight home the following day. We decided to do the same again this year and our stay was once again very good. Our room was overlooking the courtyard which was absolutely fine. It was spacious with a really nice bathroom and comfortable bed. The key card entry system to get into the room once again foxed us for a few minutes. We visited the roof top bar for a drink after eating out and were surprised at how quiet it was, I guess the hospitality industry is still suffering to some extent. This really is a fabulous spot and we very much enjoyed our drink. We payed extra for our breakfast to enjoy the view of Etna, which undoubtable is lovely. The last time we stayed we were offered table service and a great selection of hot food this time it was a self service buffet, there was a good choice and some hot options, however a little pricy. You clearly are paying extra for the view. All in all, we really enjoyed our stay and would highly recommend. When we are next in Sicily we will definitely return.

We needed a hotel room close to Catania’s airport because we had an early morning flight. I was reluctant to book at this hotel because it got horrible reviews. I took a chance and we were pleasantly surprised! The hotel is reasonably priced, the rooms are clean and it’s really close to the airport! They have free shuttle service to and from the airport. We needed a 5am shuttle and they were right on time! We were scared to eat there after all the negative reviews, but the food and wine was great! They had a friendly staff and provided great personal service! We both had delicious pasta dishes and actually all the food looked good! The only negative was the look of the hotel outside. They clearly need to fix up the property on the outside, but I’d prefer a clean room and a good dinner! Don’t listen to all the bad reviews, this hotel is perfect for a one night stay before or after a flight!