Guest User
March 15, 2024
We absolutely loved our stay at this resort. We were looking for a clean, more modern place to stay for a few nights while we explored Ninh Binh. We researched quite a bit around Tam Coc but couldn’t find anything that felt clean, hygienic, and modern enough. We finally found the Bai Dinh resort - and while it’s far from Tam Coc and most of the sightseeing we wanted to do - it was truly a wonderful safe haven for us during our trip! A few things we loved: - STAFF: A+ staff. The staff speaks English very well - communication was clear, patient, understanding. They were also very proactive and polite - probably the best staff we’ve encountered across Vietnam. Thai, who I believe manages the property is around all the time, and even available to answer questions and make requests via WhatsApp. He’s wonderful and runs a great, professional operation. He arranged safe and clean taxis for us for getting around Ninh Binh which was great as Grab app is less popular in Vietnam. Though we were able to get a Grab from tam Coc to the hotel once incase you prefer that. Kimmie was also wonderful - super caring, fun to talk to and took requests quickly as well! There was another man at the front desk (I don’t remember the name) and he was really helpful as well helping get us checked in. All spoke really good English so it was seamless getting what we need while staying there. We also had a minor shower leak and they were willing to fix it immediately. - ROOMS: rooms were very clean. Sheets and towels changed daily, all pretty spotless. Bathroom was also nice, clean, and had modern finishes which was good. Very reasonably priced mini fridge too for western travelers. Glass bottle Drinking water provided daily. - FOOD: restaurant onsite came in handy, as the resort is not really walking distance to restaurants or cafes. So while it’s location can feel a bit isolated - know that the restaurant has a diverse menu - vegan and veg options for my wife, as well as western and Asian food. We also have weak American stomachs (haha 😂) and we never got sick from eating cooked food at the restaurant nor at breakfast - a major peace of mind for us. - PROPERTY: small but beautiful resort grounds. There was a nice zen garden + pool that was continuously being cleaned by the staff. We were there mid-week so not many people staying so didn’t see anyone use it, but even so they were constantly cleaning out leaves etc that fall in from all the natural trees etc they have that add to the vibe. - Thai and the staff arranged travel back to Hanoi for us - a local cab to a limousine shuttle with some other folks who were travelling to Hanoi. This was nice as we didn’t need to figure it out on our own. Minor things to be aware of: - this resort is 30+ minutes away from tam Coc and other sights you may be planning to visit, so keep that in mind. If you’re expecting to be able to walk or short bike to sights (other than Bai Dinh Pagoda) this may not be the right