Heirloom Hotels - the Mansion

Horrible hotel with only minuses: *Firstly, we have a huge number of bedbugs, which run right in the pillow, they are visually visible. On the first night I counted 8 pieces only in my pillow, my friend and I quickly jumped up and were afraid to go to bed at all, they were crawling everywhere!!! I was bitten by one of the bugs and an allergic reaction developed. On the first night we tried to contact the hotel representative, since there is no reception at all, but no one answered and at 04.00 in the morning we went with friends to another hotel. *Secondly, the photo does not correspond to reality at all: in fact, it is a dilapidated and shabby building, where everything is covered with boards. The stairs in the main hall creak loudly and are quite dangerous, especially for people with disabilities, although the websites state that the hotel is suitable for people with disabilities. As a person with a disability, I had to climb with great difficulty... *And finally: the hotel representative never returned the money! Although on the second to last day, he finally called us and only after we posted a review. He asked to delete the review and then he would return our money., with only minuses: *Firstly, we have a huge number of bedbugs, which run right in the pillow, they are visually visible. On the first night I counted 8 pieces only in my pillow, my friend and I quickly jumped up and were afraid to go to bed at all, they were crawling everywhere!!! I was bitten by one of the bugs and an allergic reaction developed. On the first night we tried to contact the hotel representative, since there is no reception at all, but no one answered and at 04.00 in the morning we went with friends to another hotel. *Secondly, the photo does not correspond to reality at all: in fact, it is a dilapidated and shabby building, where everything is covered with boards. The stairs in the main hall creak loudly and are quite dangerous, especially for people with disabilities, although the websites state that the hotel is suitable for people with disabilities. As a person with a disability, I had to climb with great difficulty... *And finally: the hotel representative never returned the money! Although on the second to last day, he finally called us and only after we posted a review. He asked to delete the review and then he would return our money....