Hampton Inn and Suites Memphis Germantown
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Hampton Inn and Suites Memphis Germantown

1680 S Germantown Rd, Germantown, Tennessee, 38138, United States
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Highlights
Delicious breakfast
Ideal location
Free parking
Pets welcome
Lots to do
Amenities
Private parkingFree
EV charging station
Gym
24-hour front desk
Luggage storage
Wake-up call
Wi-Fi in public areasFree
Smoking area
All amenities
Property Description
Our Hampton Inn & Suites Germantown is located near the intersection of Poplar and Germantown Road offering affordable convenience and comfort for your journey. We are only a few steps away from the Germantown Performing Arts Center, Municipal Park, and The Great Hall conference center. There are plenty of restaurants and retail shops in the surrounding area including Saddle Creek. The nationally recognized Methodist Le Bonheur Germantown Hospital is nearby, as well as several doctors’ offices, surgery centers, and clinics. If your plans include traveling to Memphis, our hotel is situated near the outdoor recreation of Shelby Farms Park, Mike Rose Soccer Complex, and Gameday Baseball. We’re also just minutes away from Beale Street, Graceland, Sun Studios, Bass Pro Shops at the Pyramid, live entertainment, and all the most popular Memphis attractions. Take advantage of thoughtful amenities including free WiFi, a business center, a 297 sq. ft. board room, an outdoor pool, and fitness center. Start each morning with our complimentary hot breakfast, or just grab a Hampton On the Run® Breakfast Bag to go if you’re in a hurry. Each room is equipped with a microwave and mini-refrigerator for your convenience. At day’s end, settle into one of our Germantown hotel’s comfy guest rooms, complete with a clean and fresh Hampton bed®. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied we don’t expect you to pay. That’s our commitment and your guarantee. That’s 100% Hampton®.
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8.9/10
Very Good
Cleanliness9.0
Amenities9.0
Location8.9
Service8.9
All 100 reviews
Surroundings
Airport: Memphis International Airport
(24.3 km)
Train: Memphis Central Station
(32.5 km)
Landmarks: Riveroaks Reformed Presbyterian Church
(130m)
Landmarks: The Grove at GPAC
(290m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

Corner King Studio

1 King bed
Has window
Free wired Internet
Non-smoking
Refrigerator
Towels
Microwave
Phone amplifier
Room Details
Check Availability
6

Hearing Accessible Room With Two Queen Beds-Non-Smoking

2 Queen bed
Has window
Free wired Internet
Non-smoking
Refrigerator
Towels
Microwave
Phone amplifier
Room Details
Check Availability
8

Mobility Hearing Accessible Two Queen Room with Tub

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

2 Queen W/Microwv/Fridge Nonsmoke

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
4

Hearing Accessible King Room

1 King bed
Has window
Free wired Internet
Non-smoking
Refrigerator
Towels
Microwave
Phone amplifier
Room Details
Check Availability
7

Mobility Hearing Accessible King Studio with Tub

1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Mobility Accessible King Studio with Roll in Shower

1 Sofa bed and 1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
5

Hearing Accessible King Studio with Sofa Bed

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
6

1 King W/Microwv/Fridge Nonsmoke

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
5

Mobility Accessible Two Queen Room with Tub

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Mobility Accessible King Room with Roll in Shower

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
4

Studio King Suite

1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Refrigerator
Towels
Microwave
Phone amplifier
Room Details
Check Availability
6

Hearing Accessible Corner King Studio

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
5

Mobility Accessible King Studio with Tub

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Hide Room Types

Guest Reviews

8.9/10
Very Good
100 reviews
  • Cleanliness9.0
  • Amenities9.0
  • Location8.9
  • Service8.9
Average for similar properties in Germantown
Most Mentioned
Review summary
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Location: Has a superb location next to the performing arts center, 1 mile from luxurious shopping at Apple store and Lululemon, and close to the number 50 bus to downtown Memphis for convenience
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 15, 2024
시설이 생가보다 좋지 않다. 2박 중 둘째날 아침 갑자기 키가 안 먹혀 물으니 방이 치소 되어있었단다. 고객에게 불편을 주었으나미안하단 말도 없음
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 28, 2025
Free breakfast. Dark comfy lighting. Outdoor pool think closed. Fitness. Snacks Everything u want need nearby. Beautifully Xmas decorated neighborhood. Chinese food nearby and Wendy’s. Very classy! Friendly staff. Would stay again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 25, 2025
I want to give special recognition to two employees of Hampton at Thornwood. To sweet Lindsay on the front desk and Shanna in housekeeping. Both ⭐️⭐️⭐️⭐️⭐️ Diane M
1‍E‍e‍y‍o‍r‍e‍6‍8
October 25, 2025
Sadly a bad customer service experience all around. We were diamond members last year, fell to gold this year due to illness and not being able to travel as much last year. But we were pushing to get to diamond again before the end of this year, after this visit and a few other not great Hilton stays recently I am moving over to Bonvoy. Did online check-in and picked my room . I understand there is never any guarantees but the room I picked specifically faced away from the road and was on the top floor. At 5 o’clock, I still had not received my digital key, so we went to the hotel and asked about our room. At that point, the man checking us in just said that it was no longer available and gave me a room on the second floor. When I got to the room. I found that instead that we was facing at the main road. I called down to see if we could get moved to a room like I had originally requested and it was there’s nothing available. Day 2 I am now waiting in the dining area for hot water, when I went to get water, which I need for my medication, they were completely out. I went to the front desk and they said it should be out in just a few minutes. It has been over 15 minutes and they still have not brought it. There has been no greeting or acknowledgement coming in or out of the hotel. Curtains do not shut all the way so bright light comes in and there is no good way to push them up against the wall unless you place something heavy.
L‍a‍u‍r‍a‍ ‍L
September 29, 2025
Staff were fabulous-especially Trevion. I had messed up my reservation and he was kind and patient with me as it got figured out. Hotel is great. Close to restaurants you can walk to. Will be my hotel of choice when in Memphis.
G‍a‍r‍i‍l‍y‍n‍n‍ ‍A‍l‍p‍e‍r‍n
August 19, 2025
The property is looking a little worn. The “breakfast” leaves a lot to be desired; the scrambled eggs were inedible while the make your own waffles were great! Potatoes were soggy and we didn’t try the breakfast meats and biscuits and gravy. There was yogurt ( yay) and a nice selection of breads/bagels. The coffee was pretty bad ( although they tried with canisters of dark, medium and decaf. The deal breaker: I watched a staff member wipe a serving spoon with the same cloth she wiped the counter and put it back. One more thing: we spilled coffee in our bed. I thought housekeeping would have changed the linens but merely made the bed. We will stay there again as it is the closest hotel to our family in Memphis.
G‍e‍n‍n‍i‍e
August 6, 2025
Absolutely gorgeous and clean. Dining area clean and specious. Very quiet and restful atmosphere. The food was delicious and so much variety. The beds very comfortable and especially loved the pillows! 😊 Thank you.
L‍e‍s‍l‍i‍e
August 5, 2025
We would definitely stay here again. Very nice and convenient to many stores and locations

Services & Amenities

Gym
Conference room
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBoxed/packaged food
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$75.00 (approx. NZD 130.74) per room per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2017
  • Number of Rooms: 102
Phone:+1-901-3090555
Email:MEMGE_hampton_suites@hilton.com
Our Hampton Inn & Suites Germantown is located near the intersection of Poplar and Germantown Road offering affordable convenience and comfort for your journey. We are only a few steps away from the Germantown Performing Arts Center, Municipal Park, and The Great Hall conference center. There are plenty of restaurants and retail shops in the surrounding area including Saddle Creek. The nationally recognized Methodist Le Bonheur Germantown Hospital is nearby, as well as several doctors’ offices, surgery centers, and clinics. If your plans include traveling to Memphis, our hotel is situated near the outdoor recreation of Shelby Farms Park, Mike Rose Soccer Complex, and Gameday Baseball. We’re also just minutes away from Beale Street, Graceland, Sun Studios, Bass Pro Shops at the Pyramid, live entertainment, and all the most popular Memphis attractions. Take advantage of thoughtful amenities including free WiFi, a business center, a 297 sq. ft. board room, an outdoor pool, and fitness center. Start each morning with our complimentary hot breakfast, or just grab a Hampton On the Run® Breakfast Bag to go if you’re in a hurry. Each room is equipped with a microwave and mini-refrigerator for your convenience. At day’s end, settle into one of our Germantown hotel’s comfy guest rooms, complete with a clean and fresh Hampton bed®. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied we don’t expect you to pay. That’s our commitment and your guarantee. That’s 100% Hampton®.

Frequently Asked Questions

What’s the cancellation policy at Hampton Inn and Suites Memphis Germantown?

The cancellation policy at Hampton Inn and Suites Memphis Germantown depends on your room type and booking terms.

What are the check-in and check-out times at Hampton Inn and Suites Memphis Germantown?

Check-in at Hampton Inn and Suites Memphis Germantown starts from 16:00, and the standard check-out time is by 11:00.

Are pets allowed at Hampton Inn and Suites Memphis Germantown?

Yes, pets are allowed at Hampton Inn and Suites Memphis Germantown, but it’s recommended to contact the property directly to confirm.

How do I get to Hampton Inn and Suites Memphis Germantown from the nearest airport?

The nearest airport is Memphis International Airport, located about about 24 mins from hotel by car (24.3 km) away.

About This Property

Nearest AirportMemphis International Airport
Distance to Airport24.32KM
Nearest Train StationMemphis Central Station
Distance to Train Station32.48KM
Average Price FromNZD529
Hotel Star Rating2