Residence Inn Memphis Germantown
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1 night
1 room, 2 adults, 0 children
All properties in Germantown
Residence Inn Memphis Germantown
9314 Poplar Pike, Germantown, Tennessee, 38138, United States
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We Price Match
Amenities
Outdoor swimming pool
Gym
Public parkingFree
24-hour front desk
Luggage storage
Playground
Wi-Fi in public areasFree
Express check-in and check-out
All amenities
Property Description
Set a pace that suits you at Residence Inn Memphis Germantown. Whether you're with us for a few days, a few weeks or a few months, your daily routine matters at our Germantown, TN hotel. Our all-suite, extended stay hotel offers spacious studios, one and two-bedroom suites. Flourish in suites with separate living and sleeping areas, fully-equipped kitchens, a complimentary grocery delivery service, free Wi-Fi and a daily hot breakfast. Our pet friendly hotel in Germantown also welcomes you to an outdoor swimming pool, hot tub, outdoor basketball court, BBQ grill area and a 24-hour fitness center. If you’re in town for business, we are conveniently located near FedEx World Headquarters, Mike Rose Soccer Complex and Baptist Memorial Hospital-Collierville. Visit Carriage Crossing Mall, Ridgeway Country Club and Urban Air Trampoline and Adventure Park all from our hotel near Collierville, TN. Enhance your next travel experience by staying at Residence Inn Memphis Germantown.
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7.5/10
Cleanliness7.5
Amenities7.5
Location7.5
Service7.5
All 47 reviews
Surroundings
Airport: Memphis International Airport
(32.6 km)
Train: Memphis Central Station
(37.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Two-Bedroom Suite With Fireplace
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
4
King Studio with Sofa Bed
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
4
One-Bedroom Queen Suite With Sofa Bed
1 Sofa bed and 1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
4
King Studio With Sofa Bed And Oven
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
Guest Reviews
7.5/10
47 reviews
- Cleanliness7.5
- Amenities7.5
- Location7.5
- Service7.5
Average for similar properties in Germantown
Review summary
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Environment/Location: The hotel's location was highlighted as safe, convenient, and accessible to nearby restaurants and attractions. Some guests noted its proximity to events and ease of navigation within the surrounding area, though signage was occasionally unclear.
dbdsoulcare
April 24, 2024
I have not traveled for years but when I did, I always chose Marriott. I was disappointed in this Residence Inn:
1) Cleanliness- Outside of room, leading up to front door, was dirty, dusty, had misc. paint marks, did not inspire confiedence
2) In side of room: Popcorn ceiling, choice of color in room, etc. Had to look under bathroom sink to find Kleenex
3) Breakfast- eggs were cold, muffins were stale
Based on this, I will consider not staying at Residence Inn
Jet601640
April 10, 2025
I've waited several months to write this review as the General Manager assured me that my experience would be "made right". It is now six months later and nothing has been done. I was faced with rude front desk staff from the moment I checked in and throughout my stay. My room was extremely dirty: carpet was left unvacuumed and dishes unclean. I had general safety concerns: broken and chipped glasses and a broken nob on cooktop which made it unable to be used. The light was burned out in the refrigerator which was never changed. All of these concerns were addressed to the front desk staff, housekeeping, and management during my VERY short stay at this property, all of which were ignored. Thankfully, I was able to get another hotel in the area the next day.
Guest User
July 2, 2025
The rooms are spacious,could use a little sprucing up but still nice. The staff is awesome, pleasant and helpful. The pool is clean and nice. The patio outside is pleasant. The breakfast is as expected. Our family met and stayed here. The area felt safe and we enjoyed our visit.
Verified traveler
July 5, 2025
Gross and Rundown with Mold
The room was hot a musty when I checked in. I thought it was the AC needing to be turned on. Nope the carpet was soaked from the window to at least 6 feet into the room with mold and peeling paint throughout the room and hallway. The toilet was broken as well. Gross and run down place.
Guest User
May 18, 2025
Don’t stay here! Very rundown. I can’t believe Marriott allows their name on this. Bathroom door frame patched. Looks like a 5 year old did it. Mold in the bathtub. Blackout curtains ripped. Stains in the ceiling. Hallways need serious maintenance. Front desk is great. Hotel needs to be renovated. Definitely not up to Marriott standards.
Linda
May 11, 2025
The property had nice amenities. It was hard to find the entrance and there was no portico in case of rain. Hallway, elevator, and rooms were shabby. Nice area was dining and reception only.
Guest User
March 25, 2025
First, I will say that all staff members that we interacted with were great - friendly and helpful. That said, this hotel, or as least our room, was in rough shape and badly in need of remodeling. Really everything needs to be updated. The kitchen area, the seating/tables/desk, the bathrooms, the curtains. The bed was fine, comfortable and clean. Marriott needs to step up and remodel this hotel.
Heather
March 24, 2025
The staff was excellent, very sweet and professional. Very attentive to guest needs. The room and facilities are clean, just a little worn down. The bathroom door and HVAC closet door in our room didn’t close/latch fully. It wasn’t a huge problem for us but some guests might not love that the bathroom door keeps popping open a bit. Despite that, I would stay again. There is a train track right across from the hotel. I wasn’t bothered by any train noise, but possibly super-light sleepers could be. ******* said there was a hot tub at this hotel (I filtered for hotels with hot tubs), but there isn’t one - just FYI.
Services & Amenities
Most popular amenities
Outdoor swimming pool
Gym
Public parking
Free
24-hour front desk
Luggage storage
Playground
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Front desk services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Languages spoken
English
Food & drink
Lobby bar
Alcohol-free property
Convenience store/kiosk
Halal meals provided
Off-site
Health & wellness
Gym
Public areas
BBQ
Picnic area
No smoking in public areas
Smoking area
Elevator
Cleaning services
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for children
Playground
Children's meals available
Business services
Postal service
Fax/copying service
Accessibility
Assistive listening devices
Braille signs
Accessible rooms available
Pool ramp available
Stair-free main entrance
Safety & security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Extra crib: Free |
Breakfast
CuisineWestern, Full English/Irish
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1999
- Renovated: 2014
- Number of Rooms: 72
Phone:+1-901-7520900
Email:ri.memgr.gm@marriott.com
Set a pace that suits you at Residence Inn Memphis Germantown. Whether you're with us for a few days, a few weeks or a few months, your daily routine matters at our Germantown, TN hotel. Our all-suite, extended stay hotel offers spacious studios, one and two-bedroom suites. Flourish in suites with separate living and sleeping areas, fully-equipped kitchens, a complimentary grocery delivery service, free Wi-Fi and a daily hot breakfast. Our pet friendly hotel in Germantown also welcomes you to an outdoor swimming pool, hot tub, outdoor basketball court, BBQ grill area and a 24-hour fitness center. If you’re in town for business, we are conveniently located near FedEx World Headquarters, Mike Rose Soccer Complex and Baptist Memorial Hospital-Collierville. Visit Carriage Crossing Mall, Ridgeway Country Club and Urban Air Trampoline and Adventure Park all from our hotel near Collierville, TN. Enhance your next travel experience by staying at Residence Inn Memphis Germantown.
Frequently Asked Questions
What’s the cancellation policy at Residence Inn Memphis Germantown?
The cancellation policy at Residence Inn Memphis Germantown depends on your room type and booking terms.What’s the cancellation policy at Residence Inn Memphis Germantown?
What are the check-in and check-out times at Residence Inn Memphis Germantown?
Check-in at Residence Inn Memphis Germantown starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Residence Inn Memphis Germantown?
Is breakfast available at Residence Inn Memphis Germantown?
Yes, Residence Inn Memphis Germantown provides breakfast. Options include Western, Full English/Irish. Is breakfast available at Residence Inn Memphis Germantown?
Are pets allowed at Residence Inn Memphis Germantown?
Yes, pets are allowed at Residence Inn Memphis Germantown, but it’s recommended to contact the property directly to confirm.Are pets allowed at Residence Inn Memphis Germantown?
How do I get to Residence Inn Memphis Germantown from the nearest airport?
The nearest airport is Memphis International Airport, located about about 26 mins from hotel by car (32.6 km) away.How do I get to Residence Inn Memphis Germantown from the nearest airport?
About This Property
| Nearest Airport | Memphis International Airport |
|---|---|
| Distance to Airport | 32.6KM |
| Nearest Train Station | Memphis Central Station |
| Distance to Train Station | 37.53KM |
| Average Price From | EUR150 |
| Hotel Star Rating | 3 |