Ramada by Wyndham Jacksons Point

The location on the lake was great but the cleanliness and quality of the rooms was appalling. There are no elevators to the second floor so it was terrifying to go up the old wooden stairs with our suitcases. The carpet and soft good in the room all smelled and were stained. It was a true stereotypical "motel" experience. I would not recommend.

I booked a stay at Ramada by Wyndham Jacksons Point for $311, which I paid in full before arrival. On check-in day, I noticed a pending $435 charge. When I asked at the front desk, I was told it was just an authorization that should disappear. After my stay, this $435 posted to my account as an actual charge. When I called to ask about it, staff could not explain the reason and became unprofessional in their response. Raised her voice and stated “I don’t know ma’am” I recommend getting all charges in writing before staying here and double checking your credit card.

The location is beautiful. The hotel is old, falling apart and beyond dirty! I mean, disgusting!! We tried 3 different rooms and all stunk terribly. We settled on this room and house keeping came to spray freshener and give it a clean for us. It was still disgusting. I'm not picky. I just need clean and safe. This was NOT clean! This was over $200 for one night. Never again.