Jen Penang Georgetown by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in George Town
Jen Penang Georgetown by Shangri-La
Magazine Rd, George Town, Penang, 10300, Malaysia
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With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.Show More
We Price Match
Last booked 11 mins ago
Highlights
Varied breakfast
Ideal location
Free parking
Airport drop-off available
Excellent serviceShow More
Amenities
Outdoor swimming pool
Executive lounge
Gym
Private ParkingFree
Priority airport pick-up
24-hour front desk
Luggage storageFree
Golf simulator
All Amenities
Property Description
With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.
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4.5/5
GreatThe waiters are very attentive and polite.
All 1,420 Reviews
Surroundings
Airport: Penang International Airport
(17.0 km)
Train: Bukit Mertajam Railway Station
(24.7 km)
Landmarks: The TOP Penang, Theme Park Penang
(<100m)
Landmarks: Komtar
(130m)
Landmarks: Rainbow Skywalk, Penang Attractions
(150m)
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Rooms
Guest Reviews
Services & Amenities
Policies
11
Club Deluxe Room
1 King bed or 2 Single bed
28m² | Floor: 16-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bath towels
Visual alarm device
Check Availability
4
Executive Suite Twin
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bath towels
Visual alarm device
Check Availability
4
Triple Room
1 Sofa bed and 1 King bed
32m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
6
Presidential Double Room with City View (King, Executive Lounge Access)
1 King bed
112m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Kitchen cleaning supplies
Check Availability
6
Deluxe King Room
1 King bed
28m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
4
Deluxe twin Room
2 Single bed
28m² | Floor: 11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
4
Executive Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bath towels
Visual alarm device
Check Availability
6
Apartment
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
60m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
7
Executive Double Room with City View (King, Executive Lounge Access)
1 King bed
52-78m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Club Family Room
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bath towels
Visual alarm device
Check Availability
5
Family Room
1 Sofa bed and 1 King bed
32m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
6
Deluxe Room
1 King bed or 2 Single bed
28m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bath towels
Visual alarm device
Check Availability
5
Double Room
1 Sofa bed and 1 King bed
28m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bath towels
Coffee table
Check Availability
5
Club Deluxe King Room
1 King bed
28m² | Floor: 16-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
4
Club Deluxe Twin Room
2 Single bed
28m² | Floor: 16-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
1420 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.4
- Location4.6
- Service4.5
Average for similar properties in George Town
AI Summary
Located in Georgetown, the accommodation provides spacious, cozy rooms with sea views. Guests appreciate the friendly staff and delicious breakfast options. Convenient location near attractions and good housekeeping services.
wan it
January 22, 2025
great
Grace_wu
January 22, 2025
房間雖然比較緊湊，但很乾凈，根據房態還讓提前入住了
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Guest User
January 21, 2025
Breakfast is amazing. The best so far, for us. Except the services from Front Desk and a horrible laziness of Housekeeping.! After almost 20 min. standing waiting to check in because the new worker so new, that he couldn’t find all the blocks to fill in. Then he sent us to A Room , that had been never used at least 2 years, I guess. It smell horrible leave alone all the stains on the couch. So disgusting After complaining, we got another room. I just can’t understand why the Housekeeping dept. is so lazy. If you came down 6. O’clock in the morning you will find all kind of cocktail glasses standing on those beautiful 70’s tables.
TOH AH SOI
January 21, 2025
The water in the guest room toilet is slightly insufficient. I hope it can be improved. It would be perfect.
Original TextTranslation provided by Google
Carol Autumn
January 20, 2025
The hotel's location was fantastic, making it easy to explore the city. The room was clean and well-maintained, and the staff were incredibly friendly.
Tripeon
January 20, 2025
Had a good clean stay at Jen Hotel Penang Georgetown. Location of hotel is great within walking distance from newLane hawker Street and first avenue mall
DanielChew
January 19, 2025
Very highly recommended and it is in the middle of the town. Will come again next time when I visit Penang
LAM
January 19, 2025
The waiters are very attentive and polite.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Executive lounge
Gym
Private Parking
Free
Priority airport pick-up
24-hour front desk
Luggage storage
Free
Golf simulator
Table tennis room
Restaurant
Cafe
Priority airport drop-off
Additional charge
Taxi booking service
Conference room
Business center
Multi-function room
Children's pool
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Outdoor swimming pool
Executive lounge
Gym
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool umbrellas
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not possible
Private Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Priority airport drop-off
Additional charge
Business Services
Conference room
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Multimedia display system
Front Desk Services
Tour and ticket booking service
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Chinese
Hindi
Malay
Food & Drink
Cafe
Room service
Lobby bar
Public Areas
Elevator
No smoking in public areas
Smoking area
PA and sound system
Non-smoking floor
Executive floor
Executive lounge
Chinese instructions
Ventilation system
Vending machines
Garden
Health & Wellness
Table tennis room
Golf simulator
Gym
Yoga session
Activities
Beach towels
Eco tours
Cleaning Services
Dry cleaning
Additional charge
Laundry service (off-site)
Laundry room
Facilities for Children
Children's meals available
Children's pool
Accessibility
Accessible rooms available
Braille signs
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 6 years old and under | Adding crib: Free |
Breakfast
TypeWestern, Chinese, Continental, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 35.00 (approx. PHP 461.52) per person |
Children 13–17 years old | MYR 70.00 (approx. PHP 923.04) per person |
Adult | Buffet:MYR 70.00 (approx. PHP 923.04) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1985
- Renovated: 2005
- Number of Rooms: 443
With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.