Jen Penang Georgetown by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in George Town
Jen Penang Georgetown by Shangri-La
Magazine Rd, George Town, Penang, 10300, Malaysia
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We Price Match
Last booked 7 hrs ago
Highlights
Varied breakfast
Free parking
Ideal location
Excellent service
Sparkling cleanShow More
Amenities
Executive lounge
Private parkingFree
Luggage storageFree
Cafe
Children's pool
Wi-Fi in public areasFree
Restaurant
Taxi booking service
All Amenities
Property Description
With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.
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9.0/10
GreatFriendly staff, clean hotel, good location
All 1,577 Reviews
Surroundings
Airport: Penang International Airport
(17.0 km)
Train: Bukit Mertajam Railway Station
(24.7 km)
Landmarks: Komtar
(130m)
Landmarks: The TOP Penang, Theme Park Penang
(130m)
Landmarks: Rainbow Skywalk, Penang Attractions
(150m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Club Deluxe Room
1 King bed or 2 Single bed
28m² | Floor: 16-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bath towels
Visual alarm device
Check Availability
4
Executive Suite Twin
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bath towels
Visual alarm device
Check Availability
6
Deluxe King Room
1 King bed
28m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
5
Family Room
1 Sofa bed and 1 King bed
32m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
4
Deluxe twin Room
2 Single bed
28m² | Floor: 11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
4
Executive Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bath towels
Visual alarm device
Check Availability
6
Deluxe Room
1 King bed or 2 Single bed
28m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bath towels
Visual alarm device
Check Availability
6
Apartment
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
60m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
5
Club Deluxe King Room
1 King bed
28m² | Floor: 16-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
4
Club Family Room
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bath towels
Visual alarm device
Check Availability
4
Club Deluxe Twin Room
2 Single bed
28m² | Floor: 16-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9/10
Great
1577 reviews
Verified Reviews- Cleanliness9.1
- Amenities8.8
- Location9.3
- Service9
Average for similar properties in George Town
AI Summary
Located in George Town, Penang, Jen Penang Hotel provides easy access to amenities. Guests appreciate the varied breakfast, clean rooms, and attentive staff. Some rooms offer sea views and connecting options.
Guest User
June 3, 2025
Friendly staff, clean hotel, good location
MOHAMED ASHIQ
June 2, 2025
VERY CONVENIENT FOR US
Guest User
June 2, 2025
Good good goodbye
BellCherng
June 2, 2025
always the first choice for me to stay in Penang. Good location
SAHHO
June 1, 2025
Grab is only a 20-minute drive from the airport. Since the arrival time was midnight, but the front desk service was very courteous in advance had prepared room cards, etc., led us smoothly can go to the room to rest. The location of the hotel is very good, there is already a money changer behind the hotel near the bus stop, there are several durian shops within 10 minutes walk. Overall good location and good service.
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Guest User
June 1, 2025
The room was cleaned very well. There were many seats in the lobby. It was very convenient to wait for people, cars, and check-in. It exceeded expectations.
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Guest User
June 1, 2025
酒店挺不錯的。也比較安靜
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Guest User
May 31, 2025
感覺不錯，房間大小OK，服務很好。酒店設施也OK。旁邊有個水準一般的商場，沒去逛。離City walk線路有點遠。
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Services & Amenities
Most Popular Amenities
Executive lounge
Private parking
Free
Luggage storage
Free
Cafe
Children's pool
Wi-Fi in public areas
Free
Restaurant
Taxi booking service
Gym
Wake-up call
Golf simulator
Conference room
Laundry room
Outdoor swimming pool
Multi-function room
Business center
Table tennis room
Priority airport pick-up
Additional charge
24-hour front desk
Priority airport drop-off
Additional charge
Executive lounge
Restaurant
Gym
Conference room
Outdoor swimming pool
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool umbrellas
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not possible
Private parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business Services
Fax/copying service
Additional charge
Conference room
Multimedia display system
Wedding service
Multi-function room
Business center
Front Desk Services
Bellhop
Concierge service
Luggage storage
Free
Safe at front desk
Wake-up call
VIP check-in service
Tour and ticket booking service
Express check-in and check-out
24-hour front desk
Languages Spoken
English
Chinese (Mandarin)
Hindi
Malay
Food & Drink
Lobby bar
Cafe
Room service
Public Areas
Executive lounge
Non-smoking floor
Elevator
No smoking in public areas
Vending machines
Garden
Chinese instructions
Smoking area
PA and sound system
Ventilation system
Executive floor
Health & Wellness
Yoga session
Gym
Golf simulator
Table tennis room
Activities
Beach towels
Eco tours
Cleaning Services
Laundry service (off-site)
Dry cleaning
Additional charge
Laundry room
Facilities for Children
Children's pool
Children's meals available
Accessibility
Braille signs
Wheelchairs available
Stair-free main entrance
Accessible rooms available
Pool ramp available
Handrails on stairs
Safety & Security
Security personnel
First aid room
Fire alarm
CCTV in public areas
Smoke detector
Intruder alarm
Fire extinguisher
Keycard entry system
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 6 years old and under | Extra crib: Free |
Breakfast
TypeWestern, Chinese, Continental, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 35.00 (approx. PHP 459.52) per person |
Children 13–17 years old | MYR 70.00 (approx. PHP 919.04) per person |
Adult | Buffet:MYR 70.00 (approx. PHP 919.04) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1985
- Renovated: 2005
- Number of Rooms: 443
With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.