Anonymous User
February 13, 2025
I booked the hotel based on the reviews. When I went there at night, they said there were no rooms left, so I asked the front desk to find a replacement for us. Because we were late and had kids with us, I could only accept the boss's suggestion. The front desk helped us find a local hostel. Everyone probably knows what a hostel is like. There is no separate toilet. It is just a flat separated by wooden boards. Because I added the boss's WeChat and told him that the replacement room was too bad, he said he had already paid the boss, and I agreed. If it doesn't work, I will ask Ctrip to refund the money and let us find another hotel ourselves. It was already past 11 o'clock in the evening, so I said forget it, and try not to overbook in the future, which is very inconvenient for foreign travelers. The boss replied to me that they are managed and have no control. Although a solution was provided, I feel that I passively accepted it. He said that Ctrip had contacted me, but couldn't get in touch with me. I checked it as soon as I landed, but there was no room. So, in general, it was still a bit unpleasant, and I hope that friends who travel can see the comments. If you have booked his hotel, you must confirm in advance whether there are rooms. I hope my experience this time will be helpful to others.
Original TextTranslation provided by Google