OZO George Town Penang

Since we were two families (mom and child), we booked a two-bedroom apartment, which actually consisted of one king-size room and one twin-size room, connected by two doors. There was also a large living room with comfortable floor-to-ceiling windows. We were initially very satisfied with everything, and the view from the rooftop pool was beautiful. However, a small incident marred the overall experience. 1. On check-in day, my child found a needle on the sofa, which I had placed on the table under the TV in the bedroom. It was quite dangerous; I couldn't imagine sitting on it without seeing it. However, adhering to the principle of "less is more" when traveling abroad, we didn't report it to the front desk. 2. On our first night, after swimming, I was giving my child a bath and blow-drying their hair, but the hairdryer didn't work. Since we were traveling with a family who also had a hairdryer in their bathroom, we borrowed it and forgot to report it to the front desk. As a result, when we were about to check out, the waiter in the first-floor lobby coldly called me back to the 20th floor, saying we had broken the hairdryer by using it to dry clothes. This is outrageous! Just because my child's swimsuit was hanging in the bathroom, they suspected me of using a hairdryer to dry clothes? Even though I didn't have to pay for it after I explained, which was supposed to be 200 RMB, I still feel really bad! The overweight Indian or Malay woman even said a Chinese receptionist had informed us in advance, but we weren't informed at all! I explained the situation to the Chinese receptionist on the phone, and they let us go. I'm just confused as to where the claim of using a hairdryer to dry clothes came from. Is there a surveillance camera in the room? It's offensive to accuse someone so casually!

地段很好，走路就能去到熱門景點。房間很安靜，衞生也不錯。沒有一次性拖鞋，但是可以讓服務員送的。酒店提供早餐，中式西式都有。服務員Zul特別熱情，微笑服務，有求必應。第二天去早餐也是會親切問候。很不錯的酒店。性價比可以的。頂樓還有泳池哦。面海的感覺不錯。