OZO George Town Penang

設施整潔，酒店職員熱情。

服務還可以，整體滿意，性價比很高。房間也還可以，周圍走走也挺方便，挺多吃的，預算有限的情況下，非常適合。

比較超預期的一家酒店，入住時期待不高，結果酒店給安排了個海景房，感覺很不錯

I was particularly pleased with the rooftop infinity pool, which provided fantastic photo opportunities. The room was very clean. Checking in on the 20th floor offered a great view of the ocean. The only downside was that the hotel windows were locked and couldn't be opened. This was also the case at my next hotel. Perhaps this hotel was the tallest in the area. I originally wanted to extend my stay for two days, but the room rate was 200 RMB more than originally booked, so we ended up staying at Sunnyway. A slight drawback here is that there aren't many restaurants nearby, unlike the bustling Sunnyway area. However, everything was very clean.

The room was nice and clean, and the location was okay. The infinity pool was on the rooftop, small but still okay. But the service was terrible. I had to ask the housekeeper for slippers in the room, and even asked for an extra toothbrush, she was skeptical. My child went to the front desk and asked for a bottle of water, and the Indian receptionist said, "2, 2 yuan!" Check-in had to be at 3:00 PM, which I was fine with, but I was given a room on the fifth floor, which was low and had a bad view. I asked if it could be a higher floor, and the answer was no. ❌ When I checked out, I saw that it was given to Westerners, and the receptionist asked, "Do you need a higher floor?" I hope the hotel owner isn't Chinese, otherwise how could you be so embarrassed? The Indian receptionist was really terrible. I asked if I could check out later, and I'd give her a good review, but the fat Indian woman said the latest check-in was 1:00 PM. Then, the next day, at 12:10 PM, the Indian male receptionist called and asked me to check out. It was as if we Chinese had underpaid him. China today is not what it used to be. Trying to make money from Chinese people while trying to please Westerners is unscrupulous, isn't it? Nowadays, Chinese people born in the 1980s can speak English. Don’t think that we are easy to bully because we don’t understand English.