Merchant Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in George Town
Merchant Hotel
55, Jalan Penang, George Town, Penang, 10000, Malaysia
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Located in George Town (Downtown George Town), Merchant Hotel is within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. This hotel is 1.5 mi (2.4 km) from Gurney Drive and 2.6 mi (4.1 km) from Gurney Plaza.Show More
We Price Match
Last booked 16 hrs ago
Highlights
Free parking
Ideal location
Delicious breakfastAmenities
Gym
Private ParkingFree
24-hour front desk
Luggage storage
Restaurant
Conference room
Wi-Fi in public areasFree
Fax/copying service
All Amenities
Property Description
Located in George Town (Downtown George Town), Merchant Hotel is within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. This hotel is 1.5 mi (2.4 km) from Gurney Drive and 2.6 mi (4.1 km) from Gurney Plaza.
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3.8/5
GoodThe overall service provided is ok. Strategic location in the middle of the city. Cleanliness is ok.
All 63 Reviews
Surroundings
Airport: Penang International Airport
(17.7 km)
Train: Bukit Mertajam Railway Station
(25.4 km)
Landmarks: Hainan Thean Hou Temple
(160m)
Landmarks: Kedai Cermin Huei Guan
(370m)
Landmarks: Chinatown Penang
(380m)
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Rooms
Guest Reviews
Services & Amenities
Policies
12
Executive King
1 King bed
18.6m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Toothbrushes
Check Availability
11
Kid M Space Deluxe King Room
1 King bed
No window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
8
Safari Deluxe King Room
1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
11
Executive Twin
2 Single bed
18.6m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Toothbrushes
Check Availability
26
Deluxe King
1 King bed
16.7m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Toothbrushes
Check Availability
12
Deluxe Twin
2 Single bed
16.7m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
3.8/5
Good
63 reviews
Verified Reviews- Cleanliness3.5
- Amenities3.6
- Location4.3
- Service3.9
Average for similar properties in George Town
AI Summary
Centrally located in Georgetown, the staff offers efficient room changes and proficient English communication. Ideal for exploring the city on foot or by shuttle, with easy access to dining spots and shops.
jyl_096
January 12, 2025
Good location, and room availability, however it could be more clean and there could be more amenities provided, such as soap. Also, there could be some improvement in plumbing maintenance. Service is good though.
Alan Chua Wen Chang
January 6, 2025
Friendly staff
Mynamehazim
December 31, 2024
Semua nya bagus
Translate
Hartilia
December 29, 2024
It's worth the price.
Original TextTranslation provided by Google
Guest User
December 26, 2024
The hotel definitely needs a refurbishment. Our room was not serviced and towels were threadbare even when asked for replacement. Bedding was discoloured and aged. Pillows were ancient and very used. Very little hot water at times and no Wifi in the room. Curtain rail was needing replacement. This needed a temporary repair by staff.
Some staff were helpful.
Worst hotel I have stayed. Wife very unhappy.
Penang enjoyable otherwise
Jimmy
December 20, 2024
old hotel
Panachainj
December 6, 2024
Hot water is bow working
Guest User
December 4, 2024
Strategic area for sightseeing
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Gym
Private Parking
Free
24-hour front desk
Luggage storage
Restaurant
Conference room
Additional charge
Wi-Fi in public areas
Free
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private Parking
Free
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Front Desk Services
Luggage storage
24-hour front desk
Languages Spoken
Malay
Food & Drink
Convenience store/kiosk
Public Areas
Elevator
Smoking area
Water purifier
Health & Wellness
Gym
Accessibility
Accessible rooms available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property 1 day in advance by phone
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:MYR 25.00 (approx. PHP 326.65) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 100.00 (approx. PHP 1,306.59) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1984
- Renovated: 2023
- Number of Rooms: 97
Located in George Town (Downtown George Town), Merchant Hotel is within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. This hotel is 1.5 mi (2.4 km) from Gurney Drive and 2.6 mi (4.1 km) from Gurney Plaza.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at Merchant Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 93 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at Merchant Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 93 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.