Guest User
December 14, 2024
Maintenance is required on the hardware devices of the room. Booked several rooms, two of the rooms have toilet board problems, one toilet board was already loose, the other one's toilet board after uncovering up and can not be fixed will fall back to your back . Another one of the plastic box bathrooms did not put a non-slip mat in the bathroom, almost slipped. The other faucet is close to loose, making it difficult for the hose to regulate the amount of water to a larger point. A medium-sized cockroach was found in one of the other rooms, rushing out from under the bed. The female employee responsible for cleaning in the accommodation, because she is hired outside, is not permanently stationed in the hotel, so guests must be in the room during this time of 9 to 6, and upon request, will help you change towels, toilet paper, tissues and dumping garbage, so if customers leave early and come home late, they cannot be replaced after a few days. We did not know the results of the first two days also with the towels from the first day. Moreover, the cleaning staff does not understand Mandarin, English, or Cantonese very well, so there are difficulties in communication. And they have insufficient towels and have to wait until the towels are re-washed and dried before they can be replaced by guests, so on the third day one of the double rooms can only replace one towel. The advantage is that the elderly have severe knee, leg problems and request to be replaced from the second floor to the ground floor room, immediately notified that it can be replaced. But unfortunately after changing the room and found that the water in the water heater is not hot enough, even if the water temperature is adjusted to the max is not enough, it seems that some water heaters may be a long time, the function has declined
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