King George Dr, George, Western Cape, 6529, South AfricaSee Hotel Details
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1 night
Guest Reviews
8/10
Very Good
57 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.0
Amenities8.0
Service8.0
Cleanliness8.1
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All reviews(57)
Positive reviews(29)
Reviews with photos/video(5)
Negative reviews(5)
Mohammed Azmi
Room with Two Double Beds
Stayed in Oct 2023
Travel with friends
26 review
9.0/10
Great
Posted on Nov 2, 2023
I had an incredible experience at this hotel! The staff was exceptionally friendly and attentive, making me feel welcomed from the moment I arrived. The room was spacious, clean, and well-maintained. The hotel’s amenities, such as the pool were well maintained . The location was at housing area which not suitable for public transport, I had a fantastic stay and would highly recommend this hotel to anyone looking for a memorable and comfortable stay
Kanishk Toshniwal
Larger Guest Room With 2 Double Beds
Stayed in Apr 2024
Family
2 review
10.0/10
Outstanding
Posted on Jun 9, 2024
The property was superb, loved the hospitality.
Olya
Room with Two Double Beds
Stayed in Jan 2023
Couples
31 review
10.0/10
Outstanding
Posted on Feb 25, 2023
We love absolutely everything about this hotel. The balcony is amazing and the views are superb. We were very happy with Chinese vegetables cooked by Ruan. Thank you very much!
Guest User
Room with Two Double Beds
Stayed in Sep 2024
Business travelers
37 review
8.0/10
Very Good
Posted on Dec 8, 2024
Hotel location is good
Original TextTranslated by Google
Guest User
Standard Two Double Room
Stayed in Nov 2022
Family
1 review
8.0/10
Very Good
Posted on Jan 2, 2023
We booked two rooms, and we opened one at the beginning, and then asked at the front desk, and we gave another one, and the facilities are a bit old
Original TextTranslated by Google
dawnyowl
Stayed in Jan 2025
Couples
2.0/10
Posted on Feb 26, 2025
If you can find somewhere to stay apart from this venue, I would advise you to. The overall appearance looks nice but the rooms are very tired and dated. As far as the food is concerned, eat out. I wanted chicken curry last night - no chicken - the buffet had used it all. Then I ordered line fish, no line fish. My husband ordered fish and chips, he asked for his fish to be in crispy batter and his fries also to be crispy. The fish was presented to him grilled and the chips were barely cooked. Vile! I had pasta with sauce - the pasta was only just cooked and the sauce mediocre. A toasted sandwich took nearly an hour to make and was soggy, cold and inedible. The fries were also cold. I ordered English Breakfast Tea and was presented with Vanilla Tea. Something is seriously wrong with this place! Avoid... avoid... avoid. Plus, dirty cigarettes butt's stubbed our on our terrace.
Response from Property: Dear dawnyowl, Thank you for taking the time to let us know about your experience while staying with us. Please accept our sincere apologies that we failed to meet your expectations. We continuously strive to provide a superior service for every guest; therefore, your feedback is really important to us. Please be assured that we will investigate your feedback and take the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to turn your experience around.
Curious43337737174
Stayed in Mar 2025
Couples
10.0/10
Outstanding
Posted on Apr 23, 2025
We would like to say a big thank you for our nights stay at the Protea Hotel - King George. We really enjoyed our time there. The little touches like the fruit and chocolate in our room was much appreciated. The room was lovely and comfortable. We had dinner in the lounge, I had the chicken curry and my wife had the fish and we were very happy with our meals and impressed with the dinner overall. The tartar sauce was the best tartar we have ever tasted. We thank you for the great service and our experience at the hotel was overall lovely and enjoyable. We will be back.
Response from Property: Thank you for sharing your wonderful experience at Protea Hotel by Marriott King George. We are delighted to hear that you enjoyed your stay with us. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences. We look forward to welcoming you back for another memorable stay.
vickylombard
Stayed in Sep 2024
Business travelers
8.0/10
Very Good
Posted on Oct 5, 2024
Scenic views of the mountains and golf course. Easy check-in: The restaurant has delicious food and a lounge to enjoy a sundowner. Rooms are well kept and clean. Friendly staff and waiters. Overall, it is a pleasant stay for business in George and preferred hotel for corporates.
Response from Property: Thank you for your fantastic review! We’re delighted that you enjoyed the scenic views of the mountains and golf course. We’ll be sure to congratulate our team on the excellent service they provided during your stay. Your kind words mean a lot to us, and we’re thrilled to be your preferred hotel in George. We look forward to welcoming you back soon!
Lynda F
Stayed in Feb 2025
Couples
6.0/10
Posted on Mar 16, 2025
The hotel was beautiful and safe. Our room was great, spacious and clean. The staff were attentive and friendly. However the food was only okay. Breakfast was a good buffet with an egg bar. Dinner was just ordinary - nice food but not exceptional.
Response from Property: Thank you for sharing your experience at Protea Hotel by Marriott King George. We're thrilled to hear that you enjoyed our beautiful and safe surroundings, as well as your clean and spacious room. It's also wonderful to know that our attentive and friendly staff made your stay even more pleasant. We'll be sure to pass along your kind words to them. We appreciate your positive feedback about our breakfast buffet. However, we're sorry to hear that dinner did not meet your expectations. Your comments regarding the dinner experience are valuable to us, and we'll share them with our culinary team to help improve our offerings. We look forward to welcoming you back in the future for an even better stay.
Alicja R
Stayed in Jul 2024
Family
10.0/10
Outstanding
Posted on Aug 23, 2024
Beautifully renovated bar and pool area, lovely staff, very helpful and accommodating and wonderful surroundings of a golf course with animals running in the evening. Stunning play area for kids. Very nice food and value for money. Family has an awesome stay. Thank you
6/7
Response from Property: Thank you so much for your wonderful review! We’re thrilled to hear that you and your family had such a fantastic weekend with us. It’s great to know that you enjoyed our newly renovated bar and pool area, and that our staff made your stay even more special. The golf course and its evening visitors are indeed a unique touch, and we’re glad you appreciated it. Your kind words mean a lot to us, and we can’t wait to welcome you back for another memorable stay!
Ggibb46
Stayed in Dec 2024
Couples
6.0/10
Posted on Jan 18, 2025
Great views and overlooking a golf course but very tired hotel, needs an upgrade. Staff however are fantastic, really bothered at breakfast about checking items met a food allergy and the security team on the gate were welcoming and caring. We did not however welcome the unexpected and unasked for 5am on a Sunday wake up call. When I complained that was laughed off. Not impressed. Marriott need to up their game here.
Response from Property: Thank you for your feedback. We're pleased to hear that you enjoyed the views and appreciated our attentive staff. However, we apologize for the inconvenience caused by the early wake-up call and the response you received. Your comments regarding the need for an upgrade have been noted. We value your input and will work on improving our services. We hope to have the opportunity to welcome you back in the future.
FazelErnest
Stayed in Dec 2024
Business travelers
8.0/10
Very Good
Posted on Jan 17, 2025
The room was spacious and amenities were good. Bathroom had been recently refurbished. Lovely patio available. Pleasantly surprised that the Hotel was Halaal-friendly. Had been booked to utilise their conference facility, Very decent refreshments. Restaurant was very good quality. Staff were very helpful, courteous and professional. WiFi facility was Free and very functional.
Response from Property: Thank you for choosing to stay with us and for taking the time to share your experience! We're delighted to hear that you enjoyed our facilities and found our staff to be helpful and professional. We're also pleased that our Halaal-friendly options and conference amenities met your needs. We look forward to welcoming you back soon.
AkbarA5
Stayed in Dec 2024
Family
8.0/10
Very Good
Posted on Jan 8, 2025
A little known of gem in the heart of George. The staff make the stay extra special as they go the extra mile to ensure our needs are met. - Monique sorted out our check in issue, always very friendly. - The breakfast team sorted our out dietary requirements, Anwin was great with the kids - Dillon made drinks to order. There could be more activities in the kids area and give it a make over, the dart board needs upgrading but there is table tennis and a pool table. Our room was on the first floor, no lifts so bear that in mind. the rooms are spread out - it is not one big hotel, but a cluster of units. Lots of green space in between for kids to play.
Response from Property: Thank you for choosing to stay with us and for sharing your experience at Protea Hotel by Marriott King George. We’re thrilled to hear that you enjoyed your overall stay. Your feedback is greatly appreciated and motivates us to keep providing exceptional experiences. Your comments will be used constructively to continue to maintain and improve our service and facilities where necessary. We look forward to welcoming you back for another memorable visit.
FazelErnest
Stayed in Aug 2024
Business travelers
8.0/10
Very Good
Posted on Sep 11, 2024
Lovely and spacious room. Satisfactory amenities (even though dated). Modern renovated bathroom, very nice - had both a bath and shower. Great to have a private patio. The food was great. Major bonus having Halaal-catered and friendly meals. Staff were fantastic. Friendly, professional and courteous. Special mention of Ikeraam and Anwin
Response from Property: Thank you for sharing your wonderful experience at Protea Hotel by Marriott George King George. We are delighted to hear that you enjoyed your stay with us and that our associates have made such an impact in creating a memorable stay. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences. We look forward to welcoming you back for another memorable stay.
marcelmarshallzw
Stayed in Jul 2024
Business travelers
10.0/10
Outstanding
Posted on Aug 18, 2024
Its exactly what you expect from a Protea Marriot. Everything was clean, working well and the facility was undergoing a refurbishment. The staff are probably this properties great asset. Having spent 8 days there for business trip I found Christo, Anywyn and many others to be so friendly and accommodating. The grounds and setting itself with the Outeniqua mountain range in the backround made for a very nice setting
Response from Property: Thank you so much for your wonderful review! We’re thrilled to hear that you had a pleasant stay with us and that that you found everything clean and in good working order, even during our refurbishment. Our team, especially Christo and Anwyn, will be delighted to hear your kind words. They truly are the heart of our hotel, and we’re glad they made your business trip enjoyable. The Outeniqua mountain range does provide a stunning backdrop, and we’re happy you enjoyed the setting. We look forward to welcoming you back on your next visit! Safe travels and best wishes!