Holiday Inn Express & Suites Geneva Finger Lakes

Pro: good location to visit the college on Geneva Gives water bottles upon arrival Nondescript but fine Con: did find a lot of loose hair on the bathroom floor - I cleaned it up but made me worried about the carpet Breakfast was meh They had an outdoor seating area and I think a storm blew through and the pillows were all over and that remained that way for the day- not a big deal but just kinda odd - have a vibe they might not fully care? The keurig tea was in the machine and already punctured

We needed two rooms at the last minute on a Friday night, and this hotel came to the rescue! It was very clean, had comfortable beds, and an unexpectedly good breakfast. Felix at the check-in desk was GREAT (shout out to him)! The price was high but that’s to be expected on a summer weekend in the Finger Lakes. Very glad we found this place.

Nice hotel but they don’t clean the room. We stayed for 5 nights. We repeatedly asked that our room be cleaned and serviced. The towels were changed, but nothing else. Not inexpensive. We were not asking for anything special, just what we could expect, cleaning and making up the beds.

This is a nice clean hotel. Rooms are modern and spacy. Staff is helpful. Traveled with the family - two adults and one child, stayed two nights, everyone was very pleased with the stay. Parking is convenient. We will come back if we are in the area.

Pleasantly surprised by this super-clean, conveniently located hotel. Our king suite had ample amenities, appreciated having a sofa to watch tv from. The complimentary breakfast (and coffee!) was a welcome perk, offering both hot and cold items. The staff were seen frequently cleaning and refreshing the food items. We also walked to neighboring restaurant Kindred Fare for dinner and liked not having to get back in the car to find a nice meal. We would definitely stay here again.

The hotel is very nice with a large indoor pool and hot tub. The staff was amazing, especially Jordan, who I cannot thank enough for making us feel so welcomed. The hotel is within walking distance to restaurants and close to downtown Geneva. I highly recommend this hotel.

Good overnight stay as we were heading home. This hotel is about 10 miles off Rt. 90 but worth the extra drive. Safe quiet area. Jordan who checked us in, provided exceptional customer service. He was welcoming after a long day of driving, and made sure everything was good for our stay. He is an asset for this property and the IHG brand. Customer service and professionalism of the staff is just as important to us as the room. They go hand in hand for a good stay no matter where you are. The King Suite room we had was clean and comfortable for an older property. Only one elevator which could be slower if the hotel was full, but not much can be done about that. Outside of that the property was well designed and better than some of the newer properties we have stayed at. Pool Area was larger than most and well maintained however the pool was a little cloudy but not a problem. Hot tub was also nice as you do not find them at newer properties. Breakfast was typical IHG fare and what you would expect. They do need some new luggage carts in my opinion for those that use them. That is very minor but more a suggestion for the property to invest in some new ones. We stay at many IHG properties in our travels and this is one my wife and I would recommend for an overnight stop or extended visit to the area. Safe and happy travels everyone. God Bless!

I’m a Hilton Honors member and our stay at the IH Express was my first time at this hotel and was part of a block of rooms for a wedding. My wife and I had a suite .. it was clean, roomy and comfortable. Staff were friendly, accommodating and the crew running the breakfast buffet in the lobby were top shelf people who hustled and kept everything stocked. Nice variety of food and beverages for a Continental spread but the pancake machine was unique and made delicious pancakes. The room price was rather high but expected for a pricey tourist area on the lead up to July 4th holiday. In addition, there was a nice pub / restaurant in the same parking lot complex as the hotel that we could easily walk to, especially after a tiring six hour drive to the location. Good combination of businesses.

Hotel is within driving distance to some great hiking trails and waterfalls. Hotel staff was nice and room was clean. Breakfast was very good as it had the typical average hotel breakfast but a few others things including gluten free bagels which were a welcome addition. I would consider the hotel to be one of the best Holiday Inn Express’ I’ve stayed at.