Guest User
December 20, 2024
Lots of good stuff, but also lots of not so good stuff! Staff are great, very helpful, and they all acknowledge you from front of house to the maids in the corridors. Layout of the hotel is very higgledy-piggledy, as I guess they have added bits over the years. Our room was spacious with a balcony at the back of the hotel looking directly up the hill. Although we had booked a room with a small kitchenette, we did not get this, but no big deal. Good size bathroom as was the bath and the separate shower. The ski rooms 3 I think are a bit small, and the lockers are a bit tight. You have to walk through the basement to a lift and go up 2 floors to exit onto the snow, and then it is a short slide to the lift. Our dinning room, 1 of 4 eating areas was at the back of the rear sun terrace, wood paneled and a bit stuffy for our liking, and the view from the garage is better!! There is a fantastic dining room at the front of the hotel with spectacular views up the valley to Obergurgl, but that is obviously reserved for those who have paid for rooms with views and/or suites. The 3rd dinning area, which is at the end of the bar area is not used in the evenings, no idea why, it's more open and much better, but only used for lunch! Bar area is nice, although their Aperol spritz are not Aperol spritz! Why, because they do not put Prosecco in...even Aperol say you put 3 parts Prosecco in, so that was disappointing and misleading for a 4* hotel. Spa area is great, several steam rooms, and sauna, pool is great when it's quiet!! We had a drink in the "Put in Bar" and a go on the golf simulators, but be warned the golf bar is a smokers bar. All said and done, we had a lovely stay, and would recommend it.