Hotel Seespitz Seefeld Superior

I spent one lovely week with my husband in Hotel Seespitz at the end of October. Hotel has a great location near everything but was still peaceful. Hotel was clean and everything worked well. First the negatives: The outdoor pool was not 32 degrees as promised. They tried to fix it and it got warmer but still not as nice and warm we are used to. Food: Breakfastbuffet was great, surely something for every one plus the portions from the list. Also the buffet at the dinner was great but the portions were kind of disappointment. They were not bad but they were kind of bland (the "Sauerbraten" on Saturday tasted as it looked, dry and no taste at all). There were some good appetizers, main courses (great pasta food) and delicious desserts though. And to be honest, it is not for the culinary delights why we travel to Austria. It is the mountains and the people there. People were also the great positive asset of Hotel Seespitz! The staff was absolutely great, both at the reseption and in the bar and restaurant! You should be proud of such a staff! No question was too much trouble for them. We rented e-bikes by the hotel and they were ready, charged and washed, if needed, waiting for us every morning in front of the hotel. I got to keep the same bike whole week and when the saddle was not in order for my husband, was it changed for the next morning. So all and all a very good hotel with great staff and perfect place for e-bikers!

My sister and I stayed for three nights and we experienced absolutely exceptional customer service. We felt like family. We had booked to stay in an apartment elsewhere in Seefeld but found it unsuitable. We visited Seespitz to inquire about room availability and were immediately welcomed with the warm, friendly personality of Olena. Olena organised a welcome drink for us while she prepared our check in. Olena also organised with Michael to take us back to our original apartment to collect our luggage. I was floored by the hospitality. Our rooms were upgraded to lake view rooms and, my goodness, what a view of not only the lake but of the incredible mountains. Breakfast each morning was the best I’ve ever had in a hotel. Everything was fresh, delicious and there was such a variety. The waitstaff were very attentive and made sure everyone was comfortable. I’ve never had such fantastic service. The wellness spa area is beautiful. Swimming from the indoor pool into the outdoor pool in the rain was awesome. The sauna was lovely too. I highly recommend this hotel as the facilities were amazing but the staff really took this hotel above and beyond expectations.