Havila Hotel Geiranger

Nice hotel with the best seaview.

The basics for a Hotel room-clean, comfortable bed and hot shower. What a terrible Hotel. Run down, tired, sticky floors like a pub floor. But mostly, in the morning we discovered our room 802 only had a bath, no shower and no exhaust fan/ventilation in the bathroom. Admittedly it had a hand held spray but this didn’t extend very far and had no wall bracket. This is not a shower. Why would a room (802) not have a shower facility in this day and age? Why would the Hotel consider leasing out this room, then offer a room change? How does a woman wash her hair in a bath one handed? How does a 191 cm man wash in a bath? There appears a stark variation between the rooms in standards. Some appear lovely while others are really basic. Really disappointed in our small group tour company for using this chain offer. One of our two night stays! A room change was offered the next morning but that would have held up the group departure and as we had unpacked for two nights, defeated the benefits of a multi night stay. Without request or permission, someone attended our room while we were absent during the day and repaired the extension hand nozzle and left it curled in the bottom of the bath, toiletries spilt into the bath and dirty.. Still not a shower! With 150 rooms and one elevator, stairs are the best form of moving between floors and the stair wells are disgusting. If we were solo travellers a full refund would be sought and we would relocate elsewhere. But being in a travel group, we get whatever room is issued. All reported to the front desk, but still not certain they fully comprehend.

Excellent hotel. Breakfast was good and the laundry facilities were especially helpful. The folks at the front desk were cheerful and contributed to our enjoyment of Geiranger. Prior email correspondence was useful in ironing out some details of our itinerary in Norway.

Good hotel though a little worn out. But great location and good breakfast. Staff looked a little annoyed but was helpfull. Geiranger and this hotel is a tourist hotspot, and sometimes large cruise ships park just in front of your room, spoiling the beautiful view on Geiranger fjord.

Booking at this hotel is unreliable. We had booked a few months ago dinner for 2 for Friday evening 13 June 18h00. A few hours before this confirmed dinner we received an email that booking was cancelled, without giving any reason. Our question of why was not answered. Too bad. We took away pizza.