Lear Sense - Experience Luxury Hotel

A very mixed experience. The facilities are very good: the room was comfortable, the bathroom and especially the shower were excellent, wifi worked well, the dining room was lovely, and the breakfast buffet was extensive and delicious. But… for such an expensive hotel, there were way too many problems and instances of sloppy service. When I first arrived, the gate to the parking lot was locked and the intercom used to ask staff to open it wasn’t working (got profuse apologies). When I got to my room, the safe was open with the bolt very visibly sticking out and making the safe unusable (got no apology). One night, I returned to the hotel around 10 pm, only to find the entrance gate closed and locked, and no one answered the intercom - another couple and I waited on the street for some 10 minutes before someone finally opened the gate (got no apology). And, on my final morning, when I was ready just after 9 am to check out, there was no one at the reception; the person I asked in the dining room told me to call some number; I declined and said I expected the hotel to get someone in the reception (got no apology). What a pity that the staff and their conduct don’t match the quality of the physical facilities!

Very nice experience This hotel is a very nice . It’s super cosy. The Aberto restaurant is excellent from breakfast to dinner . English it’s a bit problem but they compensate with their kindness. Thank you

Exclusive vip ambience

Dont book there! They have canceled our spa due to their bad customer policies, and lack of understanding for sick people. One week before arriving to the hotel i have told the hotel regarding my wife sickness and asked if its fine if we would come for the SPA. And they said it shouldnt interefere with the health condition. And to our suprise when we arrived they said the other thing where its against their policy and canceled our SPA without refund. This is after we have talked to their mannager!

Exceptional stay Our stay at Lear Sense was absolutely delightful! From the moment we made our reservation, the staff went above and beyond to ensure everything was perfect even before our arrival. The check-in process was seamless and welcoming, setting the tone for a fantastic experience. The cleanliness of the hotel, including the lobby, outdoor areas, and most importantly, the rooms, was impressive. We particularly enjoyed the room with the Jacuzzi and sauna, which added an extra level of relaxation to our stay. The welcome cocktail at the hotel bar was a nice touch and highly recommended. The bed was incredibly comfortable, and the towels were fresh and clean. It's worth noting that smoking is only permitted in designated areas in the yard, so keep that in mind if you're a smoker. The hotel amenities, including the small gym and lovely spa on the top floor, added to the overall experience. While we didn't have the chance to visit the rooftop bar with the pool due to the winter weather, we appreciated the thoughtful decoration throughout the hotel. Each floor offers a mini bar with cold and hot water, coffee, tea, and some snacks, which was a convenient touch. The open buffet breakfast was delicious and fresh, with the option to order one additional meal per person, making it perfect for our needs. Overall, we thoroughly enjoyed our stay and plan to return in the future. We highly recommend Lear Sense for a memorable and comfortable hotel experience.

Wonderful stay. Would recommend to anyone! 5/5!