The Alana Surabaya
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1 night
1 room, 2 adults, 0 children
All properties in Gayungan
The Alana Surabaya
Jl. Ketintang Baru I No.10-12, Ketintang, Kec. Gayungan, Ketintang, 60231 Gayungan, Surabaya, East Java, Indonesia
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Last booked 22 hrs ago











Amenities
Indoor swimming pool
Sauna
Massage room
Gym
Private parkingFree
24-hour front desk
Bar
Restaurant
All amenities
Property Description
The Alana Hotel Surabaya provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Surabaya.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at The Alana Hotel Surabaya as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary needs can enjoy various culinary choices at The Alana Hotel Surabaya, providing kosher and halal alternatives.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment. Throughout the day, engage in the entertaining activities available at The Alana Hotel Surabaya.Unwind effortlessly each day by exploring the sauna, conveniently situated within the hotel.Unwind by the pool at hotel and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
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8.4/10
Nice nice nice nice nice dan nice
All 82 reviews
Surroundings
Airport: Juanda International Airport
(12.1 km)
Train: Surabaya Gubeng Train Station
(7.6 km)
Train: Sepanjang
(8.0 km)
Landmarks: DBL Arena
(250m)
Landmarks: Gedung Jatim Expo Surabaya
(260m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

25
Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

6
Deluxe Double Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability

2
Premier Twin Room
2 Single bed
May not have a window
Non-smoking
Air conditioning
Refrigerator
Minibar
Private toilet
Check Availability

15
Club Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

4
Premier Double Room
1 Queen bed or 2 Single bed
May not have a window
Non-smoking
Minibar
LCD TV
Shared bathroom
Desk
Check Availability

10
Deluxe Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.4/10
Very Good
82 reviews

- Cleanliness8.5
- Amenities7.9
- Location8.4
- Service8.6
Average for similar properties in Gayungan

AI Summary
The hotel impresses with its cleanliness, spacious rooms, and convenient location near amenities. Guests praise the friendly service and comfortable, cozy rooms suitable for families. Varied breakfast options are also appreciated.

Guest User
July 26, 2025
店裡裝修非常有特色,非常適合📷拍照,挺出片的
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Samuel Triwicaksono
July 18, 2025
Nice nice nice nice nice dan nice

ruskam siswanto
July 18, 2025
seberang ada masjid PLN untuk bisa sholat 5 waktu berjamaah.
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Guest User
July 16, 2025
Kebetulan butuh sesuatu di surabaya, sesuai lokasi juga dekat, tidak merepotkan, hotel dekat dengan tujuan, semoga bisa lebih baik lagi.
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Adi
June 26, 2025
Sangat menjijikkan pindah di beberapa kamar tapi tetap saja mendapati kecoa
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Guest User
June 25, 2025
very recommended hotel to stay.

Retno Wulan
June 19, 2025
Baguss

Darry Aprilio
May 30, 2025
Great experience!!!!!
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Sauna
Massage room
Gym
Private parking
Free
24-hour front desk
Bar
Restaurant
Cafe
Taxi booking service
Conference room
Additional charge
Business center
Secretarial services
Kids' club
Wake-up call
Wi-Fi in public areas
Free

Indoor swimming pool

Gym

Bar

Restaurant

Conference room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Safe at front desk
Wake-up call
Languages Spoken
English
Indonesian
Food & Drink
Cafe
Bar
Room service
Health & Wellness
Gym
Massage room
Sauna
Yoga session
Activities
Eco tours
Public Areas
Elevator
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Facilities for Children
Kids' club
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Secretarial services
Safety & Security
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 17 years old and under | IDR 350,000 (approx. PHP 1,235.87) per person per night |
Breakfast
StyleBuffet
Age | Fee |
---|---|
Children 17 years old and under | Free |
Adult | Buffet:IDR 160,000 (approx. PHP 564.97) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2013
- Number of Rooms: 173
The Alana Hotel Surabaya provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Surabaya.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at The Alana Hotel Surabaya as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary needs can enjoy various culinary choices at The Alana Hotel Surabaya, providing kosher and halal alternatives.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment. Throughout the day, engage in the entertaining activities available at The Alana Hotel Surabaya.Unwind effortlessly each day by exploring the sauna, conveniently situated within the hotel.Unwind by the pool at hotel and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
Frequently Asked Questions
What is the cancellation policy for The Alana Surabaya?
The cancellation policy for The Alana Surabaya varies depending on the type of room and booking conditions.What is the cancellation policy for The Alana Surabaya?
What are the check-in and check-out times at The Alana Surabaya?
Standard check-in time at The Alana Surabaya is 14:00 and check-out time is 12:00.What are the check-in and check-out times at The Alana Surabaya?
Can I bring my pet inside the The Alana Surabaya?
As much as we love pets, unfortunately, we are unable to accommodate them in The Alana Surabaya.Can I bring my pet inside the The Alana Surabaya?
Is there a restaurant at The Alana Surabaya?
Yes, The Alana Surabaya offers on-site dining. You can enjoy a variety of Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at The Alana Surabaya?
How far is the The Alana Surabaya from the closest airport?
The closest airport is Juanda International Airport, and it is about 25 mins from hotel by car (12.1 km).How far is the The Alana Surabaya from the closest airport?
About This Property
Nearest Airport | Surabaya Airport |
---|---|
Distance to Airport | 17.72KM |
Nearest Train Station | Surabaya Gubeng Train Station |
Distance to Train Station | 7.56KM |
Average Price From | PHP4191 |
Hotel Star Rating | 4 |