Guest User
October 23, 2024
Avoid this place at all costs! The pictures online look great and some mention the rooms are "updated" but do not let that fool you. My room was we disgustingly dirty; there was hair and debris on the floor as if the floor hadn't been cleaned, him on the ceiling, more hair on the bed sheets AND black mold with standing water next to the bed! I spoke to Rebecca, the manager and she denied a refund for the room, stating that I could've just switched rooms..why would I want to stay in a place whose standards are so low in the first place? Needless to say I was put off by the cleanliness standard of the hotel. On the phone I was spoken to very rudely by Rebecca, gaslighted, called a liar (even with pictures and videos proving the condition of the room) and was hung up on several times.