SureStay Plus Hotel by Best Western Gatlinburg
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Gatlinburg
SureStay Plus Hotel by Best Western Gatlinburg
218 Ski Mountain Rd, Gatlinburg, Tennessee, 37738, United States
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When staying at SureStay Plus Hotel by Best Western Gatlinburg, you'll be perfectly positioned to explore all that Gatlinburg has to offer.Show More
We Price Match
Amenities
Business center
Wake-up call
Private parkingFree
Wi-Fi in public areas
Restaurant
Fax/copying service
Smoking area
Skiing
All Amenities
Property Description
When staying at SureStay Plus Hotel by Best Western Gatlinburg, you'll be perfectly positioned to explore all that Gatlinburg has to offer.
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4/5
Very GoodCleanliness3.9
Amenities4.0
Location4.1
Service3.9
All 103 Reviews
Surroundings
Landmarks: Gatlinburg Trail Trailhead
(210m)
Landmarks: 7D Dark Ride Adventure
(550m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
King Suite with River View and Balcony
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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5
King Room with River View and Balcony
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
6
Two Queen Room with River View and Balcony
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
5
Two Queen Suite with River View and Balcony
2 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
6
Mobility Accessible King Room with Balcony and Bathtub
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
9
Mobility Accessible King Suite with Balcony and Bathtub
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
Hide Room Types
Guest Reviews
4/5
Very Good
103 reviews
Verified Reviews- Cleanliness3.9
- Amenities4
- Location4.1
- Service3.9
Average for similar properties in Gatlinburg
AI Summary
The rooms are spacious, well-maintained, and clean, providing a comfortable and relaxing stay. Guests praise the comfortable beds and overall cleanliness.
Guest User
October 17, 2023
The hotel is located by the river in a quiet area. It only takes a few minutes to walk to the city center, saving you the trouble of driving and parking while shopping. As soon as we entered the door, we found that the toilet and sink were blocked. We immediately contacted the front desk, but they immediately sent us tools to deal with it ourselves. We were given another room after insisting on changing rooms or leaving the hotel. Without this unpleasant experience, this would be a nice place to stay! Breakfast is also delicious!
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Guest User
August 27, 2023
The room is large and clean. The lobby is a bit small. The accommodation is cost-effective when traveling.
Original TextTranslation provided by Google
YnrJason
April 2, 2023
Right on the ***** so it’s close to everything. Staff was ok. Place was pretty crowded
Guest User
July 24, 2022
I am not one to complain but I payed $230 for one night, I would expect for that price to have no issues. Unfortunately the carpets were very wet and the smoke detector was not installed, it was sitting on top of a cabinet.
Services & Amenities
Most Popular Amenities
Business center
Wake-up call
Private parking
Free
Wi-Fi in public areas
Restaurant
Fax/copying service
Additional charge
Smoking area
Skiing
Off-site
Hiking
Off-site
24-hour front desk
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Front Desk Services
Wake-up call
Luggage storage
24-hour front desk
Languages Spoken
English
Food & Drink
Lobby bar
Health & Wellness
Skiing
Off-site
Hiking
Off-site
Public Areas
Vending machines
Elevator
Smoking area
Business Services
Business center
Fax/copying service
Additional charge
Accessibility
Pool hoist available
Braille signs
Accessible rooms available
Stair-free main entrance
Safety & Security
CCTV in public areas
Smoke detector
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern, American
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Renovated: 2017
- Number of Rooms: 52
When staying at SureStay Plus Hotel by Best Western Gatlinburg, you'll be perfectly positioned to explore all that Gatlinburg has to offer.
Smoking is prohibited in all rooms.
During your down time, go for a swim in the outdoor pool. There's lots of activities to do, including skiing and hiking.
You'll find a restaurant at the property with a variety of dining options available.
At this hotel, you'll also find facilities including a vending machine. Service from the front desk is available 24 hours.
When driving to the property, you can use the free parking lot.
Smoking is prohibited in all rooms.
During your down time, go for a swim in the outdoor pool. There's lots of activities to do, including skiing and hiking.
You'll find a restaurant at the property with a variety of dining options available.
At this hotel, you'll also find facilities including a vending machine. Service from the front desk is available 24 hours.
When driving to the property, you can use the free parking lot.