Premier Inn Newcastle (Team Valley)

Stayed here many times with work. Excellent location, super friendly staff and amazingly clean. Great value for money. Restaurant inside and bar which is a little expensive for what it is but there is a pub and carvery across the road (2mins walk). Parking is free and there is always loads of it. The hotel itself is on a bit of a retail park which can get busy at times but I’ve never struggled to park and I’ve stayed here at least 40 nights since April. I don’t write reviews to be fair. But credit where it is due.

Was very easy to find and parking was free upon entering we were greeted by a very welcoming and friendly member of staff who checked us in and pointed us to our room. Upon entering out room it was very cold and none of the heaters were working. The room was clean and tidy. The next morning we popped to reception to mention the cold room and also that the bathroom fan ran all night. When we came back later that night the heating was fixed and also another heater was in the room. Overall we enjoyed our stay and will be returning when we visit the north east again

We stayed at the Premier Inn for one night back in December. The hotel is situated next to a main on an industrial estate but it was still quiet at night. There is free parking outside but the signs are a little confusing. We had to check with reception that we didn't need to give our number plate, and even then the information given wasn't convincing. The rooms were clean enough but a little bit dated. The breakfast was nice. Not the worst premier inn we've been to but not the best either.

Classic Premier Inn set up. Comfortable rooms for a family of 4. Clean and enough room. The restaurant area is very small and we felt there was not much choice and that we were almost an annoyance to be there as the atmosphere was just all wrong so we quickly decided to leave before ordering anything. We went over to the pub to have a meal which was good and did the job with greater choce and reasonable price. Other meals we had away from the area apart from breakfast from the Greggs around the corner and the breakfast in the hotel. The TV was a bit of a nightmare. It had such a delay when trying to change channel or change the volume etc So bad you thought you hadn't pressed it so would end up over pressing etc. It was annoying when we wanted to use it like first thing in the morning while getting ready and last thing at night but otherwise the only issue. To counteract that we used the bar on 2 nights and took advatage of the 2 cocktails for £12 deal and the bar staff were really good in that they realised we wanted the offer before the time ran out and were happy to accept the payment but then make the drink when we wanted them. Excellent service when they didn't need to do that and I was not expecting it. For the price difference of not being in Newcastle City Centre but only a £10 taxi ride from the city it was worth the saving and would certainly look at going there again

Lovely stay and breakfast at the Teams Valley premier Inn. Comfortable rooms and welcoming staff on arrival. Ricky at breakfast was very welcoming and helpful, he even gave our 4 year old an activity booklet to keep her engaged. Lovely food and very clean.

The staff were impeccable. From arrival to dinner, breakfast and check out, the process was slick and the staff were friendly, attentive and helpful but never intrusive. The food was excellent quality and exceptional value for money (we took the option to pre-book our food). The room was spotlessly clean. The shower was hot and powerful and fully adjustable. The bed was super comfy with plenty of spare bedding if required. Highly recommend this hotel and would definitely stay again.