Microtel Inn & Suites by Wyndham Gassaway/Sutton
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1 room, 2 adults, 0 children
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Microtel Inn & Suites by Wyndham Gassaway/Sutton
115 Reston Pl, Gassaway, West Virginia, 26624, United States
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Amenities
Public parkingFree
24-hour front desk
Luggage storageFree
Wake-up call
Wi-Fi in public areasFree
Conference room
Multi-function room
Business center
All amenities
Property Description
Relax at the consistently enjoyable Microtel Inn and Suites by Wyndham GassawaySutton hotel conveniently located off Interstate 79 near outlet shopping at Flatwoods Factory Stores shows and events at Mountain Lake Amphitheatre fishing and hiking at the scenic Sutton Lake and horseback riding at Bee Run Riding Stables. Ideal for business and leisure this modern lodging offers 24-hour front desk service complimentary car and large-vehicle parking and meeting facilities accommodating up to 30 people a business center and laundromat. Wake up to complimentary continental breakfast and stay connected with complimentary high-speed Internet access. Guest room amenities include work desk hair dryer and TV. Suites smoke-free and handicapped-accessible rooms are also available. Pets are welcome at this lodging.
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7.6/10
Cleanliness7.6
Amenities7.6
Location7.6
Service7.6
All 91 reviews
Surroundings
Landmarks: Gassaway Baptist Church
(1.0 km)
Landmarks: First Southern Baptist Church
(1.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Queen Suite-Mobility Accessible-Non-Smoking
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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3
2 Queen Beds Room, Non-Smoking
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Mountain view
Towels
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3
Queen Room-Mobility Accessible-Non-Smoking
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
2
2 Queen Beds, Mobility Accessible Room, Non-Smoking
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
4
Queen Suite - Non-Smoking
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Mountain view
Check Availability
4
Queen Room - Non-Smoking
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Mountain view
Towels
Check Availability
4
King Suite - Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Mountain view
Check Availability
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Guest Reviews
7.6/10
Good
91 reviews
Verified Reviews- Cleanliness7.6
- Amenities7.6
- Location7.6
- Service7.6
Average for similar properties in Gassaway
Dede K
July 21, 2025
My husband and I stopped into this hotel for the night on the way back from our anniversary trip. We just needed a comfortable place to lay our heads for the night and this fit the bill. Upon arrival, it was very homey. Decorated in patriotic decor in a cozy living room setting, we instantly felt comfortable. The night worker was very polite and checked us in efficiently. You can tell that the hotel is in need of some updating, but overall, it worked for us. Our room had a very comfortable bed. A closet with hangers, iron and board. Microwave, refrigerator, coffee maker. Bathroom had toiletries. My only rook complaint was there was no plug to take a bath. Shower could be used, but not the bath. We were on a ground floor so I’m not sure why it would be a problem. Easy fix. Free Breakfast was really good with lots of options. Nice, clean dining area. Unique pancake maker was a plus. I like quirky, fun things. Check out was easy. Would have no problem staying here again. Thank you! Check-in time: 3:00 PM Check-out time: 11:00 AM Parking lot is large and free. Free WiFi and air conditioning. No pool at this location. *wheelchair accessible
A3311KFsaraht
July 7, 2025
Positives: Breakfast had plenty of choices, something for everyone. Shower was very clean and white. Price was fair. Negatives: Upon checking in, my key cards did not work - had to go to the desk 3 times to reprogram it. Frustrating after driving all day, and I was tired. The TV was out for 2 of my 3 days there. I could not connect to the internet at all. Pillows were well used and flat. The only drink vending machine was out of order, so I had to drive to a convenience store after checking in. The hotel did not have bottles of water. I am a Wyndham Rewards Member and requested in advance a late checkout, it was DENIED... the hotel was NOT busy at all at the time.
Brian Y
July 7, 2025
One of the worst hotel experiences my wife and I have had especially for the 90-some dollars a night cost. Thought I had reserved a 2 queen bed room. Turned out I reserved a single queen room. OK, my mistake. But, the room was barely large enough to walk around the bed. And, the bed was a described by hotel staff as a "hotel queen." Her words, not mine. The bed was so small for queen that my feet hung off the end unless I tucked them a little or had my head nearly touching the missing headboard. Yup, no headboard, just the wall. Only thing good was the bathroom was clean. Toilet moved when you sat on it, but, it was clean. Would not stay there again and would not have at all if I had seen the lobby ceiling when we first arrived. Attached picture... water and mold-stained. UGH!
Mark H
August 25, 2025
Black mold on front desk ceiling 6x6 area, scalding hot water couldn't shower. Staff had 0 customer service skills, dirty Carpets, broken elevator tiles, all vending was broke or not there.
Brenda D
August 6, 2025
We were ending a two-week trip from Indiana to Niagara Falls to Vermont to New Hampshire to Plymouth Rock, Mass to West Virginia. Tired even though we were close to home. Quiet, well-maintained Inn. Breakfast included everything we wanted. Close to Sutton Lake for a four-hour rental of pontoon. Pizza Hut for late snack. Great stay and expensive after everywhere else we had been.
Michael W
June 18, 2025
Courteous and accommodating staff, clean rooms, quiet environment! I would definitely recommend this inn for anyone staying in this part of West Virginia.
Desmond
May 28, 2025
Gentleman that checked us in was polite and courteous so no problems with the service. The biggest issue was the room itself. First, the room was very warm and did not cool down at all. Secondly, I took a very long time for the hot water to heat up to take a shower. The biggest complaint was the bed… It felt like a very old mattress. You could see it bowing in the middle and had absolutely no support whatsoever, which made it very difficult for two people to sleep on. The room is also incredibly small. Comparable rooms with other hotels had more space and cost less.
Verified traveler
May 11, 2025
Skip it
The hotel was in terrible shape. Dirty sheets, floor and lumpy mattress. The bed sham was torn. It was so bad that we decided to drive the rest of the way home and not stay 1 night in the hotel. There was also loud music in the parking lot from sometime staying at the hotel and someone giving another person a haircut in the parking lot. I would skip this hotel.
Dalton
May 5, 2025
Needs updating
The bath tub leaked all night long. Rooms were very warm and they didn’t want you to change the air units more than a couple degrees at a time to make sure the unit didn’t freeze so it took a while to get the room cool enough to sleep. The unit was very loud. Hard to sleep at night with so many different noises
Services & Amenities
Most popular business facilities
Public parking
Free
24-hour front desk
Luggage storage
Free
Wake-up call
Wi-Fi in public areas
Free
Conference room
Multi-function room
Business center
Fax/copying service
Additional charge
Conference room
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Business services
Conference room
Business center
Fax/copying service
Additional charge
Multi-function room
Front desk services
24-hour front desk
Safe at front desk
Luggage storage
Free
Wake-up call
Languages spoken
English
Food & drink
Lobby bar
Public areas
Elevator
Vending machines
ATM
Accessibility
Stair-free main entrance
Accessible rooms available
Property Policies
Check-in and Check-out Times
Check-in: 15:00–02:30 the next day
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$20.00 per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2007
- Number of Rooms: 74
Phone:+1-304-3646100
Email:gmhotel115@gmail.com
Relax at the consistently enjoyable Microtel Inn and Suites by Wyndham GassawaySutton hotel conveniently located off Interstate 79 near outlet shopping at Flatwoods Factory Stores shows and events at Mountain Lake Amphitheatre fishing and hiking at the scenic Sutton Lake and horseback riding at Bee Run Riding Stables. Ideal for business and leisure this modern lodging offers 24-hour front desk service complimentary car and large-vehicle parking and meeting facilities accommodating up to 30 people a business center and laundromat. Wake up to complimentary continental breakfast and stay connected with complimentary high-speed Internet access. Guest room amenities include work desk hair dryer and TV. Suites smoke-free and handicapped-accessible rooms are also available. Pets are welcome at this lodging.
Frequently Asked Questions
What is the cancellation policy for Microtel Inn & Suites by Wyndham Gassaway/Sutton?
The cancellation policy for Microtel Inn & Suites by Wyndham Gassaway/Sutton varies depending on the type of room and booking conditions.What is the cancellation policy for Microtel Inn & Suites by Wyndham Gassaway/Sutton?
What are the check-in and check-out times at Microtel Inn & Suites by Wyndham Gassaway/Sutton?
Standard check-in time at Microtel Inn & Suites by Wyndham Gassaway/Sutton is 15:00-02:30 and check-out time is 11:00.What are the check-in and check-out times at Microtel Inn & Suites by Wyndham Gassaway/Sutton?
Does Microtel Inn & Suites by Wyndham Gassaway/Sutton provide breakfast?
Yes, Breakfast is offered at Microtel Inn & Suites by Wyndham Gassaway/Sutton. Breakfast option(s): Western. Does Microtel Inn & Suites by Wyndham Gassaway/Sutton provide breakfast?
Can I bring my pet inside the Microtel Inn & Suites by Wyndham Gassaway/Sutton?
Pets are allowed on request at Microtel Inn & Suites by Wyndham Gassaway/Sutton. Charges may be applicable.Can I bring my pet inside the Microtel Inn & Suites by Wyndham Gassaway/Sutton?
Is there a restaurant at Microtel Inn & Suites by Wyndham Gassaway/Sutton?
Except for the breakfast, there is no restaurant in Microtel Inn & Suites by Wyndham Gassaway/Sutton. However, within short driving distance, you’ll have access to a wide variety of restaurants.Is there a restaurant at Microtel Inn & Suites by Wyndham Gassaway/Sutton?
About This Property
| Average Price From | USD114 |
|---|---|
| Hotel Star Rating | 2 |