Quality Inn & Suites Quantico

Nice hotel. People were friendly and room was nice and clean

Great hospitality, friendly and always asking how they can help. Room was a bit dated but the bed was so comfortable and clean. Breakfast was good as well. The gentleman that worked was extremely nice and always went beyond to help. I would stay again.

We can't believe this great hotel has bad reviews. We have stayed at so many hotels like this all over the country and found this to be the best of the best.Great lobby super service and spotless well equipted rooms.

WARNING!!! I advised the staff and management the day of my reservation that I had tested positive for COVID. I offer to provide a copy of my received results that same day. All I was told was that wasn’t necessary. I had 24 hrs to cancel my reservation. My windows time had passed. When asked if I still kept my reservation what would be the protocol, the receptionist stated we don’t have one. Although I understand under normal circumstances, the 24hr cancellation policy would be applicable. I was contagious, and the CDC required me to stay home. I contacted the hotel within 1 hr after my results, hours before the scheduled check-in time. I find it very discouraging that this location encourages guests to come into the hotel, although they have tested positive. I was not turned away to stay at this hotel. I was just given the option of either keeping my reservation and potentially spreading this disease to other guests, staff or being out what I paid for the room. I am extremely surprised that during a global pandemic, Quality Inn would penalize their customers and would not reimburse them for a stay that never happened. I did not want to spread this disease, so I did cancel. I am out of the money I paid. I contacted management I have not received a response. It’s been over a week. I understand the hotel doesn’t have control over a guest that shows up with COVID and does not advise them and them potentially spreading it. Having a guest inform them ahead of time and then not encouraging them to cancel or to quarantine or follow any extra measures is very concerning.

Getting past the aroma of ********* and the guest who just smoked it who then banged on his door and screaming "police" to entertain his other friends, we finally got a room here after touring D.C. all day and were heading out of town, south through Virginia. The 1st room we walked into, we turned around and walked straight out. Unmade beds spoke volumes about this place, and we should have left at this point, but were too tired. Then, after complaining to the desk clerk who could have cared less about anything, we were issued cards for our 2nd room. Walked in and inspected the room. To our surprise, the beds were made, however, the sheets had not been changed from the previous guests, as indicated by the smeared makeup on the pillowcases, and the "sheet print" left in the other bed after pulling back the covers. The supply of shampoo, conditioner and body lotion were not even the same stock that other Quality Inns use. Theirs here were much, much cheaper and of a brand I didn't even recognize. The maintenance in the rooms is horribly lacking and cleanliness deplorable. You can tell that someone had used a tool to pry open the door at one point previously, dirty and stained carpet, unchanged beds, mold in the shower area, etc. The breakfast we thought might be some redeeming quality about this establishment was even worse. You could do a better breakfast with the leftover food at a convenience store in a bad neighborhood. Here, the "eggs" were cubed as to look like cut up pineapple. The ashen gray meat item was, well, I don't know what it was. The dried out looking potatoes also terrible. There was no fruit, yogurt, oatmeal, sweet rolls, bagels with cream cheese, nothing! I can usually pass on a bad looking breakfast if I can at least eat a toasted bagel with cream cheese or peanut butter and some fruit. None of that here. In fact, their bread was again, of a brand that I had never seen before, probably purchased at the gas station across the street. Cheapest quality coffee as well. Had been staying at Quality Inns all up and down the east coast, but this hotel chooses not to use the standard anything! When checking out, I was asked about our stay and I told him, the owner/manager I presumed. He over-acted on his shock & dismay at my complaints, as though he had never heard any complaints from anyone, ever. Also the same guy who had his family of eight living out of one of the rooms, no doubt. Handed me the bill and we were out of there. This, in spite of the glorious reviews online showing 4.0 and better, even on Choice Hotels app where we booked it through. Choice Hotels needs to do themselves a huge favor and go down there and remove the gold "Q" from the green sign. Nothing about this hotel said "Quality." (This is my first one-star review out of hundreds!)

The property looked like it was a little older but there was nothing wrong with my room. Everything worked great (the refrigerator even had a freezer that worked correctly!). The room, including bathroom, were quite clean. The parking lot was fairly well lit and felt safe even well after dark. The grounds were also clean.The front desk staff were efficient. I will not hesitate to stay here again if I'm in the area.

We spent 6 days at this hotel - King Room. I will say it is a super quiet hotel, with friendly cleaning staff. The beds were comfy too. Towels were thin and no extras given. Shower had the best HOT water with adjustable shower head. Breakfast was okay. The waffles were the best. My husband after the first day, drove to McDonald’s for his. Desk staff: I think we dealt with them all since our room keys had to be reset EVERY day. That was frustrating, especially when some of their staff had to give us a “talk” each day on what they thought we were doing wrong. There did have one (younger) man that was pretty rude. They did have an older, thin gentlemen that was nice and extra helpful - he needed to give lessons to the others. Location: Great location