Family-friendly Hotels in Garden Grove

Because supermarket was near, it was convenient for shopping. Great access to Angels Stadium, Orange Outlet and Disney Resort. The room was large and comfortable.

Everything was good..from the multiple elevators, fitness center to the quietness of the surroundings of my room. It would of been nice to have a microwave. I had some leftover Red Robin from the night b4. Other than that no issues. I’ll be back there to stay when I’m in the area.

The booking at Days Inn Garden Grove was most dissatisfying. I had difficulty finding the location and reached out to the hotel. The representative was extremely rude on the phone indicating there was no medical center nearby and he had a customer in front of him saying, ”you need to hold on.” Essentially, the customer who had just arrived was more important than me, who was lost on the phone. Turns out, the medical complex I was in was directly next to the Days Inn (Harbor Inn) motel. Upon arrival and check in, I realized the door was broken and wouldn't shut all the way. There was also a very strong cleaning/chemical smell that was truly overpowering. It smelled like a strong carpet powder had been spread all over the room. Lastly, there was very little water pressure and the towels were all very tiny, as if for small children. With these items in mind, and with the ironing board propped up under the handle of the door for safety, I attempted to sleep and checked out in the morning, an early checkout from my 4 night scheduled stay. The manager was unavailable and the same representative told me the manager would call me regarding a refund for the early check out. I had checked in around 9pm and checked out before 9am the next day. I was charged a full 4 nights' stay PLUS a deposit and never heard back from the manager. I had to send an email through the app and received a short response of ”Hi, we are sorry to let you know but the reservation was non refundable and non cancellation anytime.” I called back and asked to speak to the manager and was told by a representative that because I was offered another room, I cannot receive a refund. I left my phone number again and emailed again asking that a manager call to speak with me directly. I have not received a call. I was, in fact, offered another room. However, I was not offered quality/caring service, I had a room that wreaked, I barely slept because I felt unsafe (the screws were literally falling out of the door lock), and the shower essentially didn't work. I showed the representative videos and pictures of all of these things. I assure you he did not care and did not seem surprised. What was the likelihood that another room would be better? And the fact that a manager will not speak to me speaks volumes. I would highly recommend that you seek another place to stay. Best wishes to all for safe travels and a stay that affords you simple comforts like a working door and shower.

The room is clean, the bathroom is large, equipped with a microwave and electric iron, which is good. Unfortunately, there is no electric kettle. The breakfast is great. Although it is an enlarged version of the traditional American breakfast, it is also rich and delicious, and the children like it very much. The service staff are very kind and polite, making you feel comfortable. Will stay at this hotel next time

Typical business hotel Location: On the same avenue as Disneyland, about 3.0 kilometers away, but because the floor is not high (only 7 floors), you can't see Disney's fireworks at night. But the location is excellent, across the road is Target and 7.8 restaurants, very convenient. Facilities: The hotel is very old, but recently renovated, so it looks good. The whole is the dignified temperament of a business hotel, not as casual as a resort hotel. Room: quite satisfactory, no strange smell, good bedding. It's just that the bed is a little old and there is always a creaking sound. Starbucks coffee, refrigerator, safe are standard. By the way, as a Marriott Platinum member, the hotel didn't give me an upgrade because the hotel doesn't have different room categories, but breakfast and Wi-Fi are waived. The Sheraton lounge serves a simple breakfast, drinks, fruit, and snacks such as crisps and popcorn throughout the day. A very affordable Sheraton!

Loved this hotel! We recommend to family and friends for future stays