Comfort Inn

Landscaping needs work. Lots of tall grass/weeds and dead bushes. Room is clean, but smells faintly of smoke (non-smoking room) and neither TV works in the suite. One comes on and we can see the picture, but we can't change the channels. The other one has no picture or sound, just closed caption.

The shower wall had holes in it, the shower head was unable to be adjusted and you had to stand next to the wall to get any water. The hand held shower head was not able to be put back on the hook so it was hanging down. The bathroom wall had a spot on ot that looked like poop. The water faucet on the bathroom sink sprayed all over getting everything wet. The air conditioner was very noisy. The desk staff was rude and then they were sleeping in the office in the evening.

Checked in on a Monday with 3 rooms. In one room, the television didn't work. I asked that night, the next day and the last day that I was there and it was never fixed. Went the whole 3 evenings without being able to turn it on. One sink wouldn't drain properly and smelled bad because of it and the toilet would not flush without holding the lever down for a long time and sometimes it took several times to flush correctly. None of these issues were fixed although we asked several times. Any time we asked for a manager, they were conveniently never available. When we asked for a reduction in our room rate since amenities that should have been standard but did not work, again we were told that no manager was available to approve that. No manager ever tried to reach us during or after our stay. Would not stay here again nor recommend this hotel. As a Choice Hotel member, I expected better service.

Little rough around the edges The carpet was dirty. I spelled a glass of water on the carpet and used a hand towel to soak up the water. The towel/water was brown. The refrigerator was barely cool. I saw no way to adjust it. No clock. Thin towels. Breakfast unattended, I cleaned my own table. The scrambled eggs were all but gone.

did not sleep one wink due to the thin walls and the running and screaming in the halls. I had ear plugs on and still heard it. The curtain was so nasty in my room I left a note to tell the maid. We only had 2 towels for two people so I had to make due with my long hair and 1 towels, They didn't have any decaf coffee. I am so glad I brought my own coffee pot. The air conditioner didn't work and it was extreamly noisy. So if you like hot loud rooms this is your place. I even heard the guy next door snoring.

The front desk staff at check-in and also at check-out were not friendly. The television provider or hotel has a complicated arrangement. When we powered on the TV, there was a bizarre menu of options, none of which we were able to determine how to get a picture. Everything that we tried yielded "no signal". I called the front desk 3 times for directions until the clerk finally came to the room to investigate. It took her longer than4 minutes to get the TV reception working. Also, I was not able to call the front desk until I discovered that the room phone was not even connected. I found the phone cord and connected it myself.

The indoor pool and hot tub that are advertised, are out of order. And look to have been that way a while. The ice machine on the 3rd floor, out of order too. The soda machine on the 2nd floor, out of order. See a pattern? We won't be back.

So, the last time I had stayed at this hotel was roughly five years ago. We had a pretty good experience with it. Basing our stay on that we opted to stay here for a mini weekend get away. Wish I would've gone to the Sleep Inn. We stayed in a King Suite while th the perks of a sofa bed and two tvs. Original thought to this was, "Good my child will have his own to watch what he wants to watch." Not the case. We arrived and had about an hour to kill, so we.turned the TVs on. The big one worked just fine but the one the that we had told our son he could was not working. On the way out we mentioned this to the front desk clerk who told we will get it fixed right away. We returned a few hours later and tv was not fixed. We didn't pursue this issue because it wasn't worth it. When we had returned from our outing, it was pouring rain and my son and I opted to wait for his dad in the lobby while he parked the vehicle. I noticed that the lobby window was leaking water really bad. Running down the walk, soaking the floor, splashing up and soaking half a chair that was located next to the window. Next up, bathroom wall. At some point either the bathroom door had been flung open really hard or someone fell into the door. Reasoning for this assumption is due to the large hole in the wall right where the handle meets the wall. The entry door had a door stopper or handle cushion, why not the bathroom? Didn't look as if anyone had attempted to fix this. Next the squealing shower head. When you turn the shower on, the shower head squeals like a mad tea kettle. You have to peg it out on the hot side otherwise the squealing lasts even longer. Each time we walked passed or approached the front desk, whom ever was manning the counter was in the office with the lights off playing on their phone. Mind you there's not even a bell to get anyone's attention. Place has certainly gone down hill since the last time we stayed. Even for the price, we were highly disappointed. Hopefully they get some real help.

The staff was not friendly at all. Any questions I had the front desk receptionist acted like it was an inconvenience to help. The phone in my room did not work. I had to use my personal phone but was cut off several times. When I actually got through to someone at the front desk all I heard was a baby crying and the staff again was unfriendly and brief. The room does not look as nice the pictures I saw when I booked, it’s pretty dated. There were holes in the walls and broken shelves. Not much parking.