Spa Hotels in Galveston

We were a guest who was fortunate enough to not stay in GRAND GALVEZ .But decided to dine in Monarch Restaurant after looking at the hotel review.The reservation was at 9 pm but we got there early about 8.45pm. We were greeted by a lady in the host stand. She offered a table option (banquet or a table) we took the banquet. We were seated there,I took a look around there was no one in the restaurant except us. It took 15 min for someone to comes to our table. My husband order for a bottle of rose wine. Which to my surprise the bottle was already open. I'm a hospitality professional too. So when the bottle was brought to me the label was already open. We were not even asked if we actually wanted still or sparking water. We were served two water. The rose was served to me as my husband was going drinking. My husband wanted lemon wedges which literally took 15min to get to table,Neither I was offered a taste before serving. Nevertheless the server asked if we need anything else. And we were ready to order. But she left and came back after a while. We order for the catch of day (Red Snapper for me and my husband opt for a grilled chicken). While we were waiting for the food to come. My husband noticed that the table was wobbling. We still ignore but the wobbling got worse. The server got our food we were so excited to try to food. The first bite I took what I saw was a prawn that was not deveined. I kept it aside. The grilled chicken was completely burnt out from the bottom and still it was served. We didn't wanted to make any scene so we started eating. The server came back to check if everything was fine. I did mention about the prawn. After a while she came back to two piece of prawn as complimentary. It so embarrassing as I expected at least a manager will come by so that I could asked for a table change as it was getting difficult to eat in a wobbling table. I never wanted a free or complimentary prawn. After a while the host came back to check we did mention about the table. To my surprise was she took a napkin asked my husband to push himself aside and stuffed a napkin underneath. It was so shocking that the whole restaurant was empty and we was not offered a alternative table. To my notice I could see that have set up the table for breakfast so I assume that any other was not available for us. It was so disappointing that we literally felt that the staff was treating us to be less capable of having to afford to eat the restaurant. To add up to all this we had flies in and around our table and fruit flies in and around our food too. To be honest I didn't wanted to take a single bite of the foot anymore. Myself and my husband left our food half done. After all this we wanted to just leave and asked for the check. The server did not even bother to check why we barely touch our food. The server and the lady who sat us brings us a cheese cake for my birthday and apologize for the inconvenience. It was evident that the restaurant close at 10.00p

The hotel was perfect for what we wanted apart from the dark & dreary decoration of the rooms... dark browns, mustard & dark orange colors were not what I expected at a seaside resort! I imagined walking into a light blue or light green room as you'd see in the condos to rent. These colors were just dark & desperately need renovating. The bathroom had seen better days for sure...the bath base looked slightly grubby but it had a raised anti slip mat which often retains a darker appearance & the shower doors were streaked & didn't fit together properly. Basically it was a bit messy & unappealing! However, the facilities were excellent. Balconies are great w/ wonderful views. Club ten level allows a child free zone, which makes it way quieter & offers a free delivered breakfast or a voucher to reduce your breakfast bill @ Blakes Bistro & I believe free valet parking (apart from tips of course!) The restaurants here at The San Luis are excellent. Everything we ate here was delicious but expensive. Service was excellent also & all staff were extremely attentive & friendly.

Big THANKS to Yen Major for helping us check in during our recent visit to Moody Gardens. She upgraded us to a suite and helped us track down a cart for our luggage to get all checked in. She made sure we received bracelets for all the attractions and Yen made our stay one that we will never forget. The room was huge with all the amenities we could have thought of. We visited all 3 pyramid exhibits plus the water park area. We ended our last evening by dining at Shearn's. My wife and son were both impressed with such a great experience. Thank you to Yen and all the staff at Moody Gardens. We look forward to returning soon!

The $40 plus tax park and cruise, and round trip shuttle to the cruise port sounded like an amazing deal after comparing parking at the port. Shuttle from the hotel to the port went smooth. Returning was terrible. On disembark day, I called the hotel at 7:30 AM to make sure we knew where pickup was and the shuttle bus number. We arrived at the pickup place at 9:45 am and confirmed with port staff we were in the right location. At 10:19, I called the hotel to check on the shuttle’s route. I was told the driver was at the hotel picking up passengers and headed our way in about 10 minutes. At 11:00, I called the hotel again to check on the shuttle as we had seen several other shuttles come and go repeatedly. She said we had been waiting way too long and he should be there shortly and if he didn’t arrive in a few minutes to call back. I called back around 11:30- was told they would personally talk to the driver and they would call me back. I missed the call but called back promptly and was told a driver was on the way. Just before noon, a Mercedes’ shuttle #405 van pulled into the designated parking spot. He said he would take us to Holiday Inn Express and I told him we needed the resort and he said he would take us. He was not a charter bus that had dropped us off and he definitely was not bus number 803 as the hotel had told us . He said he was normally a private shuttle but he was filling in and helping out and would take us. He was confused as how we had waited so long but overall was apologetic and friendly given we had sat in the sun waiting for a ride for over 2 hours at that point. We arrived back at the hotel and I stopped at the front desk. The staff apologized and said that this driver wasn’t even their driver and was just a nice driver to bring us back and was not affiliated with the hotel. The manager I believe apologized and thanked me for the feedback and said she would get with the shuttle company to improve their service. She also said they would get us taken care of at check in and all set up for our stay. When I told her we were only there to pick up our vehicle and head out on our 7 hour drive, she just said oh ok I thought y’all were staying not leaving. She made no attempt to compensate us for the trouble or the terrible experience of sitting out in the sun for two hours. Won’t stay here again or recommend it. If you’re cruising, just pay the extra money and park at the port so you can leave in a timely manner!

A very popular & busy site during prime time (4th July Week), which stretches staff and puts them to the test of still offering good service and clean rooms — they passed our white glove inspection! We actually had to wait two additional hours before our room had been inspected by management team members — which we looked at as a positive sign — not a huge inconvenience. We used the extra time to drive around and get our bearings. The room is spacious, updated and clean. Balcony overlooking the Southeastern shoreline and the famous Pleasure Pier — which was a nice plus. Bedding is super comfortable. Bathroom included a more desirable walk-in shower. Plenty of storage nooks & armoire for longer stays. Located right on the Seawall Blvd (note: accessing beach with armfuls of gear and kids can be a somewhat scary adventure given the density of traffic during prime seasons). The pool offers a robust seating and lounge area for sunbathers and kid watching. We skipped the in-house free breakfast — not because of quality — so we could try out more local eateries. Parking is just around the corner in a private parking garage — secured via your room keycard. A modest daily fee is extra.

Nothing compares with our experience at the Courtyard Galveston Island, starting with our check-in with Giovani, establishing a kind, pleasant atmosphere from the introduction. He was fully welcoming and accommodating and continued to greet us like a friend for the rest of the trip! Next was the spectacular corner suite, so large with two spectacular views of the gulf. Breathtaking. The complex was full of interest, gym, beautiful pool with bonfire ang grotto, but nothing beats crossing the street and dipping our toes into the magnificent ocean!!!! Divine!

We stayed here prior to our cruise. Giovani at the front desk was very professional and helpful in getting us checked in, recommending restaurants, scheduling our cruise shuttle and telling us where to park. He was super nice. The room was clean with cold A/C. The buffet was adequate, good food which was restocked regularly. The pool was nice and the location was great.

With a stay at Beachfront Laid Back and Luxurious Diamond Beach Condo in Galveston (Near West End), you'll be within a 5-minute drive of Galveston Island Beaches and Moody Gardens. This apartment is 7 mi (11.3 km) from Port of Galveston and 7.3 mi (11.7 km) from Port of Galveston Cruise Terminal.Make use of convenient amenities, which include complimentary wireless internet access and barbecue grills.Free self parking is available onsite.Make yourself at home in one of the 5 guestrooms featuring DVD players.

With a stay at Western Waves Dreamy Diamond Beach Condo - Mind-blowing Views Amenities in Galveston (Near West End), you'll be within a 5-minute drive of Galveston Island Beaches and Moody Gardens. This apartment is 7 mi (11.3 km) from Port of Galveston and 7.3 mi (11.7 km) from Port of Galveston Cruise Terminal.Make use of convenient amenities, which include complimentary wireless internet access and barbecue grills.Free self parking is available onsite.Make yourself at home in one of the 5 guestrooms.